SmallsReviews of smalls.com

Excellent customer service

Orders have always been accurate. It arrived on time and still frozen! But our main reason for continuing the orders is: our kitty loves it! We have noticed a change on her energy levels and litter box. But being a picky eater, makes her love of Smalls food no small feat! (Pun intended!😜)

Pierre and Noël have been eating Smalls for a month now, and WOW - what a difference. Pierre was throwing up several times a week (sometimes even on the same day), and I tried everything I could think of to manage it. AND KNOCK ON WOOD, not ONCE has he thrown up since eating Smalls. That's a pretty stunning turnaround - and fast. Noël likes the freeze-dried puffy bird (Pierre not so much), and they both love the bird licks and bird nip treats. WINNING! Lastly, I want to commend Smalls customer service. They are incredibly responsive via text and super helpful (especially as I was getting into the new rhythm of ordering). They are really a terrific organization.

She was energetic after she was done she started jumping and running around like a happy little kitten thank you!

My cat would not eat any of it.

My kitty did not enjoy this food. It went to my roommate's cat who will eat anything.

Product/food is good but it’s a challenge to change subscription and I was charged for product I didn’t want and I expressed I had way too much product from my last order and pushed back my next date in my account but it didn’t change my delivery date. Major software gap! They told me to either have my neighbor store the food order donate it to a local rescue. No accommodation or consideration on a refund or partial refund even though their poor software cause an order I didn’t want.

Our cats energy levels have increased from when they were on just kibble. Our picky eater isn’t so picky when it comes to her food.