Cletus A. Reed J.
Bec expedited my order promptly.
Bec expedited my order promptly.

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Cletus A. Reed J.
Bec expedited my order promptly.
Marcia B.
I bought the Sample Kit trying to find a food my elderly cat likes. It was shipped quickly and packed well so it stayed cold during shipping. The paperwork mentioned the high protein content which I hadn’t thought of so I consulted my vet. He said it wasn’t recommended for my 20 year old cat with developing kidney issues. So, I canceled my subscription before a routine monthly shipment could be sent. The cancellation process was easy and hassle free.
Debra
Very compassionate customer service when I had to cancel my subscription
Catherine C.
First of all my cat LOVES the food but, what makes it better is I can talk to you personally. You were so kind & helpful & thank you for the free Catnip crunchy treats. I need more of them actually, Jethro loves those too!!❤️🐈⬛
Elizabeth K.
This food is good for your cat.
Mary L.
Directions were followed. Kitty did not take well to his new food as it took a good week to wean him off his old, fattening food and there is some he will not eat so will avoid his dislikes.
Patricia O.
I had high hopes for this food after reading the ingredients but neither of my cats would eat it. There was one they liked better than the others but there is not enough flexibility in purchasing to make it worth the expense. All of the products were very dry and crumbly. When I mixed it with another food containing a gravy they were more inclined to eat some of it.
Response from SmallsApr 18, 2023
Hi Patricia! Thanks for providing this feedback, and I'm so sorry to hear that you were unable to find a plan that suited your needs and budget. 😿 Have you had a chance to reach out to our Cat Concierge team about this issue yet? We are happy to help find a more flexible plan option, and also have plenty of tips and tricks to help convince skeptical kitties to give Smalls a more thorough try. Feel free to contact our Cat Concierge team at [email protected] or text us at 503-487-4303 for some tips or assistance in tailoring a subscription to better match your needs. Thank you again for your feedback, and we hope to hear from you soon!
Rocky
our cat loves his new food. he was a little dubious at first but 10 secs in the microwave did the trick!