SmallsReviews of smalls.com

4.23,851 reviews
Pet Stores

Smalls

About Smalls

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.

Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: smalls.com
Website: smalls.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smalls reviews

3,851 approved reviews, newest moderated first

Jason V.
May 11, 2023
Great stuff!
My cat loves the food! It obviously took a little bit of time for him to get used to it being that he was eating dry kibble before, but once he did he was hooked! I love that they show everything that is in the food and that it’s animal based which is great being that cats are obligate carnivores. Only thing I would say could use some work are the fresh food packets and their resealbility. Bedsides that everything is great.
Response from SmallsMay 11, 2023
Thank you for taking the time to leave such a wonderful review! We're delighted to hear that your cat is loving our food and that you appreciate the transparency of our ingredients. We're sorry to hear about the issue with the fresh food packets, but we'll definitely take note of your feedback. 💛
Shea S.
May 11, 2023
My cat loves smalls
My cat loves smalls! It helps with her tummy issues.
Response from SmallsMay 11, 2023
Thank you for your lovely review! We are thrilled to hear that your furry friend is enjoying Smalls and that it's helping with their tummy troubles. Nothing makes us happier than knowing we can help improve the lives of our furry customers. Give your kitty a little extra love from us!😻💛
Kimberly D.
May 11, 2023
My cats are obsessed
Have been feeding my cats smalls for about 3 months now. They are obsessed. The company checks in by calling to make sure I’m satisfied. Free treats for life is cool too
Response from SmallsMay 11, 2023
Thank you so much for the awesome review! We're thrilled to hear that your cats are loving the food and free treats for life! Our Cat Concierges love checking in with our customers to make sure they're happy, so we're glad to hear you've had a positive experience. 💛
Shellyeah
May 7, 2023
My finicky cat LOVES this food
My finicky cat LOVES this food! She never used to eat everything in her bowl, and some meals she wouldn't even touch. Since switching to Smalls, her bowl is empty after every single feeding. The only reason for 4 instead of 5 stars is that the food is packaged in plastic (metal can would be more friendly) and they don't offer soft treats.
Response from SmallsMay 9, 2023
Thank you so much for taking the time to provide us with your feedback! As a small and growing company, we value all of our customer's input, and we'll be sure that this is passed along. 💛
Hazel S.
May 5, 2023
My rating of smalls is a 3.5.
My rating of smalls is a 3.5. My cats have been eating smalls for 3+ months. Initially they seemed to enjoy it but now not so much. Not sure if something was spoiled ingredient wise in this last batch or the recipes changed but something is different. Price wise this cat food is expensive, especially since now my cats are barely eating it. I’m going to try another month and if this continues I will have to discontinue my subscription. The delivery service is great though! Very easy delivery right to your door. Packaging is always secure, despite it being food & order always arrive on time
Response from SmallsMay 7, 2023
Oh no, Hazel! We're sorry to hear that your cats have not been enjoying their Smalls meals as much as they used to. We want to make things right for you and your cats, so we've arranged for one of our friendly Cat Concierges to reach out to you today. They'll work with you to understand the issue and come up with a solution that will have your kitties purring with delight once again! Chat soon! 😽
Caitlin
May 4, 2023
Aubrey loves smalls
My cat Aubrey loves smalls! He is a very picky cat but loves every flavor! He also loves his crunchy cat treats 🙃
Response from SmallsMay 9, 2023
Thank you so much for taking the time to leave us a review. 💛 We're thrilled to hear that Aubrey is loving his Smalls. It's always great to know that our products are picky cat approved 😻
Susan F.
May 4, 2023
My senior thinks she's a kitten again!
When my picky senior cat decided she no longer liked another premium service's food, I tried Smalls out of desperation. It is well worth the cost, and this is from someone who doesn't have a lot to spend. Jasie licks her mouth when I take the packets out of the fridge and inhales the chicken and turkey. Even better, she is more playful, has so much more energy, has gone from pudgy to perfect, and her occasional vomiting has stopped.
Response from SmallsMay 9, 2023
Thank you for sharing your positive experience with Smalls. We're thrilled to hear that our food has been a hit with Jasie and has improved her health and energy levels. We understand that it can be challenging to find the right food for a picky eater, and we are delighted that our food has met her high standards. 💛😻
Juliet N.
May 4, 2023
Smalls has great quality food
Smalls has great quality food. Our cats' poo is SO MUCH LESS smelly than it was on our previous feeding regime. Plus their customer service was fantastic.
Response from SmallsMay 9, 2023
Thanks for the pawsome review! We're thrilled to hear that our food has improved your cats' digestive health, and we love that you're noticing less stinky poo - that's a win for everyone! ✨

SmallsReviews of smalls.com

About Smalls

About these reviews

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SmallsReviews of smalls.com

Smalls reviews

Great stuff!

My cat loves smalls

My cats are obsessed

My finicky cat LOVES this food

My rating of smalls is a 3.5.

Aubrey loves smalls

My senior thinks she's a kitten again!

Smalls has great quality food

About Smalls

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smalls reviews

Great stuff!

My cat loves smalls

My cats are obsessed

My finicky cat LOVES this food

My rating of smalls is a 3.5.

Aubrey loves smalls

My senior thinks she's a kitten again!

Smalls has great quality food