Andy C.
My cats love the meals!
My cats love the meals. I have noticed all three have healthier coats, and fewer hair balls.
Response from SmallsMay 21, 2023
Thanks so much for the amazing review! 😻

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,851 approved reviews, newest moderated first
Andy C.
My cats love the meals. I have noticed all three have healthier coats, and fewer hair balls.
Response from SmallsMay 21, 2023
Thanks so much for the amazing review! 😻
Amber G.
Great customer service! I am a new cat mom and was able to ask a lot of questions and work with my Vet with the information Smalls gave me, which was great! My kitten loves the food and I’ve noticed improved bowel movements & her energy levels are wonderful!
Response from SmallsMay 18, 2023
Thank you so much for the fantastic review! We're thrilled to hear that you had a great experience with our Cat Concierge team. It's important to have all your questions answered, and we're glad we could assist you and provide valuable information for you and your vet. We're also delighted to hear that your kitten loves the food and that you've noticed positive improvements 😻
Edie
Happiest Cat Ever. My cat rushed the box when we brought the second one inside. he could not wait to eat more smalls. he is a snow bengal and this food has GREATLY reduced litter box odors (an issue for these cats), plus he absolutely LOVES it. He is a huge fan of the bird varieties. So glad to have found this company!!
Response from SmallsMay 18, 2023
Thank you so much for the amazing review! We're thrilled to hear that your kitty is beyond satisfied and that our food has improved the air quality in your home. It's truly a win-win situation! 😻
Jenny
My cats are very picky, took us a little bit to make the switch and I'm so glad we stuck it out! They love it. They seem much happier and healthier. The throwing up has been reduced to almost nothing and they are so playful!
Response from SmallsMay 18, 2023
Thanks a ton for the awesome review! We're thrilled to hear that your picky cats finally made the switch and are loving it. It's fantastic to know that they're happier, healthier, and experiencing fewer tummy troubles. And of course, playful cats are the best! 😻🐾
Alisa B.
Food shipped when it was supposed too and packaged well. My cat liked the food from the start but lately has been less interested and I’m unsure why. Probably holding out in case I will give him dry food instead but I am standing my ground as I know Smalls food is much better for him and I don’t have to clean up vomit like before with the dry food.
Response from SmallsMay 18, 2023
We truly appreciate your kind review! We're sorry to hear that your kitty has been losing interest in their food. Not to worry though, our Cat Concierge team is here to help! We'll be reaching out to you via email with some tips and tricks that might help. 😽 Looking forward to chatting with you soon!
Jewels
The food and the service are unparalleled. The food has changed Lana’s demeanor. She’s playful and happy all the time now. The service is wonderful as the agents respond to questions quickly. If you’re on the fence, get off and try it. You’ll definitely feel it worthwhile!
Response from SmallsMay 18, 2023
Wow, we can't thank you enough for the awesome review! We're happy to hear that our food and Cat Concierge team had such a positive impact on you and Lana. It's the best feeling knowing that Lana is now playful and happy all the time! 😻💛🐾
Brea F.
My cats love the wet food and the freeze dried raw dry food!
Response from SmallsMay 16, 2023
Thank you so much for your kind review! We're thrilled to hear that your cats are loving both our wet food and freeze-dried raw dry food. 💛🐾✨
Kelsey M.
I got the most targeted ad on Instagram I’ve ever seen - it was like Smalls KNEW my fussy cat without ever meeting him. I’ve struggled for years to find something he likes (and will keep down) so I thought this was worth a shot. It took a couple of days but now my 12 year old cat is HOOKED. He has HATED (without exaggeration) nearly everything I’d tried previously and loved throwing it up - onto my shoes, laundry, rugs, you name it. Now he waits by the fridge or next to his bowl and less-than-politely asks for Smalls all day - AND keeps it in his tummy and off my belongings. I had to move up my order to accommodate his love for this food and I don’t think I’ll be able to switch to anything else in fear of a major protest from the pickiest eater I’ve ever met. In short, try it out if you can, my old man has never yelled at me more for food! Also, the customer service has been STELLAR. I recently moved into a new place, mistyped my shipping address (didn’t realize until the delivery was already out) and Smalls was SO helpful in getting a new box out to me. Next, I pushed my auto refill back because my cat was taking a little extra time to adjust. When I went to move it back up, I was in a pickle, the automated system wouldn’t let me select anything sooner for ship out then NEXT WEEK. My cat would not allow for this, so I reached out, they manually updated it and now my guy won’t have to experience the horrors of a lesser-brand. He’s quite dramatic so I seriously appreciate the amazing customer service. Big love from two happy campers!
Response from SmallsMay 15, 2023
Thank you so much for taking the time to share your incredible experience with Smalls and for the glowing review! It warms our hearts to know that your cat has found a newfound love for Smalls and is keeping it down, sparing your belongings from his previous food-related antics. We appreciate your kind words about our Cat Concierges, and we're delighted to have been able to assist you throughout your journey with Smalls. Your recognition of our efforts means the world to us. 🐾✨💛