SmallsReviews of smalls.com

4.23,851 reviews
Pet Stores

Smalls

About Smalls

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.

Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: smalls.com
Website: smalls.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smalls reviews

3,851 approved reviews, newest moderated first

Kat B.
Sep 8, 2024
My three cats love the food
My three cats love the food. The 17 year old is finally eating again consistently and the vet says she has the best coat she’s seen for a kitty her age. The two young ones love it and if anything I have to try to slow their eating down by adding water.
Response from SmallsSep 16, 2024
It’s wonderful to hear that all three of your cats are thriving on Smalls! It’s especially heartwarming to know that your 17-year-old is eating consistently and has a coat that impresses your vet. It sounds like Smalls is making a positive impact on their health and happiness. If you need any tips on slowing down their eating or have any other questions, feel free to ask. Thanks for sharing your experience, and we’re glad to be a part of your cats’ well-being!
Jade S.
Sep 6, 2024
My small girl Tuna loves Smalls
I love using Smalls for my cat Tuna (4). I have never seen her so excited to eat her food and this wet food has helped cure some of her allergies which we realized was coming from grain-based dry food. I love the variety, the packaging, the convenience. I have recommended this company to every cat-owner I know!
Response from SmallsSep 16, 2024
It’s fantastic to hear that Tuna is thriving on Smalls and that the food has helped with her allergies! We’re thrilled that you’re happy with the variety, packaging, and convenience. Your recommendation means a lot to us—thank you for spreading the word! If you ever need anything or have more feedback to share, just let us know.
Chelsea S.
Sep 6, 2024
Customer service did a great job with communicating in a timely manner.
Customer service did a great job handling an order issue. I didn’t receive all packages of food that I normally order and Isabel reached out to me right away. She issued a refund, gave me a replacement order, and a 10% off discount to my next order. Thank you again!
Response from SmallsSep 16, 2024
Thank you so much for your feedback! We appreciate your kind words and grateful we could help. 😸🐾
Ellen Hurley C.
Sep 6, 2024
Pip has enjoyed most of the food except…
Pip has enjoyed most of the food except she tires of the flavor quickly. She vomits ground bird, so now will not eat any bird recipe. Currently she is enjoying Pig and that’s it. She does not like the broth, as she once did. Any suggestions?
Response from SmallsSep 16, 2024
Thank you for your feedback! Cats' appetites can change, but our Cat Concierges have some tips that can more than help Pip. 😸🐾 Feel free to contact our Cat Concierge team at [email protected] or text us at 503-487-4303. We can't wait to hear from you!
Terre L.
Sep 5, 2024
Finally a high quality cat food!
I've been feeding my two Persian girls SMALLs now for several months - it's made an amazing difference in their poo. Previously they were raw food eaters, and their were litter box and the occasional vomiting issues. I researched online for independent sites reviewing cat food, and though not a ton of options (like there are for dogs!), Small's consistently ranked high, so I decided to try it. It took my cats about a week to transition, and we're all happy campers. Sure it's expensive, but the convenience of their shipping, website, and my girl's health is worth it!
Response from SmallsSep 22, 2024
Thank you for sharing your experience! We're delighted to hear that Smalls has made such a positive impact on your kitties health and litter box habits. It's fantastic that the transition went smoothly, and we appreciate your commitment to quality food for your cats. While we understand that price is a consideration, it's great to know that the convenience and health benefits are making it worthwhile for you. If you have any questions or need assistance in the future, feel free to reach out. Happy feeding!
Becca H.
Sep 5, 2024
Goodbye Cat-Mom Guilt
My kitties have been eating Smalls for about a year now and we love it! My cats fur is soft and shiny, litter box is less stinky, and I no longer have cat mom-guilt about their diet. Worth every penny.
Response from SmallsSep 16, 2024
Thank you so much for your feedback!💙 We're so happy your kitties enjoy Smalls and seeing such great benefits. We're delighted to know your kitties are happy and so are you!
Betty S.
Sep 5, 2024
Digestive issues
My two geriatric cats have digestive issues. One throws up a lot and one has diarrhea. I have found switching to smalls seems to be gentler on their tummies and easier on me since I am also geriatric, age 83, and cleaning up after kitties is more strenuous now. Cat concierge has been great to work with so far, but we have only used this service for 2 months.
Response from SmallsSep 16, 2024
Thank you so much for such a wonderful review! 💙 We're thrilled to hear that your cat enjoys and loves our food and that you've noticed improvements in their health! Providing meals that support your cats' well-being is our top priority, and we're dedicated to crafting recipes that taste great and contribute to their overall health and happiness. Thank you so much for choosing us! 😸
Bill
Sep 5, 2024
Devours the food!
We've been using Smalls food for a while now. Our cat loves the food, but our vet was skeptical. She does seem to have more energy, and the litter box definitely doesn't smell as bad anymore.
Response from SmallsSep 16, 2024
We love your review and hope your vet approves now! 😸

SmallsReviews of smalls.com

About Smalls

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SmallsReviews of smalls.com

Smalls reviews

My three cats love the food

My small girl Tuna loves Smalls

Customer service did a great job with communicating in a timely manner.

Pip has enjoyed most of the food except…

Finally a high quality cat food!

Goodbye Cat-Mom Guilt

Digestive issues

Devours the food!

About Smalls

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smalls reviews

My three cats love the food

My small girl Tuna loves Smalls

Customer service did a great job with communicating in a timely manner.

Pip has enjoyed most of the food except…

Finally a high quality cat food!

Goodbye Cat-Mom Guilt

Digestive issues

Devours the food!