SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Cathy M.
Kacie loves her Smalls…especially the bird and fish dish. She actually waits in the kitchen for her breakfast now! She used to sniff and walk away from her old food, but now she looks forward to her Smalls!
Response from SmallsSep 16, 2024
Thank you for your great feedback! We are stoked ot know Kacie is such a fan. 😸 She has impeccable taste.
Ruth F.
I was worried that she didn’t like this new batch by
Response from SmallsSep 16, 2024
We are glad to hear to it! 😸
Daniel M.
Love it so far; the cats are looking great and seem very healthy.
Response from SmallsSep 16, 2024
Thank you for your review! 😸
Vinnie G.
Great food, my cats love it even my picky eater. Fast shipping and great customer service. It might be on the expensive side for some but for our family its 100% worth it.
Response from SmallsSep 16, 2024
Thank you for your feedback! 😸
Ann Marie H.
Love Smalls! Did not think it would make that much difference in our cats but wow.... We have noticed significant smell improvement in the litter box (our motivation to try Smalls). Yes, it's expensive but it is worth it!
Response from SmallsSep 22, 2024
Thank you for your wonderful feedback! We're thrilled to hear that Smalls has made such a positive difference in your cats' health and in reducing litter box odors. It’s great to know that the investment is paying off for you. If you ever have questions or need assistance, we’re here to help.
Christine W.
My cats love this food. I had a very old kitty who, at the end of her life, started getting very picky about her food--but she would eat Smalls! My two younger ones are still on it now. They're obsessed with the treats too! I've noticed improvements in the shipping logistics over the year+ I have been a customer (better packing, better ship timing, etc.). But throughout, their service has been outstanding and communicative. I was worried about using a meal service, since I had no experience with anything like this. But it's so easy, and I have no plans to cancel.
Response from SmallsSep 22, 2024
Thank you for sharing your experience! We're delighted to hear that Smalls has been a hit with all your kitties, especially your older cat. It’s fantastic to know you’ve noticed improvements in our shipping logistics and that our service has met your expectations. We’re here to make your feeding routine as easy and enjoyable as possible, and we appreciate your loyalty. If you ever have questions or need assistance, just let us know!
Dan M.
Gemma likes the food and it's good for her. It's made her healthy and she's 13. My only complaint is that the last shipment had thawed out before it arrived. We immediately froze it again and we hope it isn't going to be bad.
Response from SmallsSep 16, 2024
Thank you for your review! I am so sorry about your box. We normally recommend disposing of the packets should there be any signs of thawing. Please contact our Cat Concierge team at [email protected] or text us at 503-487-4303 so we can set up a new box for you!
Melissa H.
My cat is obsessed. I have tried other brands of canned wet food (with great ingredients) and he’s very MEH about it. But with smalls he licks his plate. The vet says he is in perfect health and weight category. Highly recommend!
Response from SmallsSep 22, 2024
Thank you for the wonderful feedback! We're thrilled to hear that your cat is so enthusiastic about Smalls and that he's in perfect health. It’s great to know our food is making a positive impact on his diet and enjoyment. We appreciate your recommendation and are here to support you and your furry friend anytime!
