SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Steven A.
Excellent customer service. Very nice product .
Response from SmallsNov 10, 2024
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with both our customer service and product. We're always here to help, and we're so glad you're happy with your Smalls experience. If you ever need anything else, don't hesitate to reach out!
Trevor W.
Excellent quality food for the cat. Very well packaged and preserved. The support team was very responsive to my questions too.
Response from SmallsNov 10, 2024
Thank you for your wonderful feedback! We're so happy to hear that your cat is enjoying the food and that the packaging and customer support have met your expectations. We strive to provide the best experience for both you and your furry friend, and it’s great to know we’re hitting the mark. If you ever need anything else, feel free to reach out!
Ella F.
I really like the company and the product. For us, however, our limited freezer space makes it impractical for now.
Response from SmallsNov 3, 2024
Thank you so much for sharing your experience with Smalls! We’re happy to hear that you love the product and our company. We completely understand how limited freezer space can be a challenge, especially when managing a consistent supply. If you ever find your freezer space expands or if we can help with storage tips, we’d love to support you in bringing Smalls back into your routine. Don’t hesitate to reach out—your feedback is invaluable to us. Thank you again for giving Smalls a try!
Lisa von H.
My Annabelle loves Smalls food. She's a 10 year old Ragdoll with the energy of a kitten. My biggest compliment to Smalls is that her poo is less quantity and hardly stinks, which tells me this food is being used to benefit her with much less waste. My compliments to Smalls!
Response from SmallsNov 3, 2024
Thank you for sharing Annabelle’s experience with Smalls! We’re thrilled to hear she’s thriving, with kitten-like energy and such positive changes. Knowing that her digestion is better, with less odor and waste, is truly the best compliment—we’re so glad Smalls is supporting her health so well! Please feel free to reach out anytime if there’s anything more we can do to support you and Annabelle. We’re grateful to have you both as part of our Smalls family!
Guest
I have five cats right now and several of them have given me a hard time with canned or dry food. I decided to try Smalls and they are actually enjoying their food for a change. One of them has had problems for years with dental problems that the vet could not fix and her gums would bleed. But since she has been on Smalls, the gums seem much better. Another cat who has been very picky for years is finally eating her food. My cat with early renal disease won't eat prescription food but loves Smalls which seems better than what's out there. My hyperthyroid cat has been recently diagnosed with oral cancer but he is still eating since adding water to Smalls gives him a food that's easy to eat. My last boy is finally giving up some of his dry food and eating healthy.
Response from SmallsNov 3, 2024
Thank you for sharing such a wonderful and detailed update about your cats’ experiences with Smalls! It’s heartwarming to hear how each of your five cats has found benefits, from better gum health and a renewed interest in eating to finding alternatives that support complex health needs like early renal disease and hyperthyroidism. Supporting your picky eaters and helping your last boy shift toward a healthier diet is everything we hope for in providing good nutrition. If there’s ever anything specific we can do to assist, especially with your cats’ unique needs, please let us know. We’re grateful to be a part of their wellness journey and look forward to keeping your whole crew happy and healthy!
Rachelle M.
My cat loves this food! The fish and lord help me the new cow??? He meows and follows me from the fridge to his bowl !
Response from SmallsNov 3, 2024
That's so wonderful to hear! I can picture him eagerly trotting after you, meowing with excitement. Thank you for sharing this – it's so rewarding to know he's loving his meals. If you ever have any questions or need assistance, feel free to reach out. Enjoy those mealtime moments! 🐾
Sandi B.
Frankie follows me into the kitchen waiting for more food. I've changed his food in the past and had trouble getting him to even try it, not with Smalls, he gobbled it up. We just had a checkup with the vet and he's already lost weight. I'm very happy with service and delivery, everything is still frozen solid.
Response from SmallsNov 3, 2024
That's fantastic news, especially about Frankie’s successful weight loss and how much he loves his Smalls! It’s wonderful that he’s so excited for mealtime – following you into the kitchen is a clear sign he’s hooked! We’re thrilled to hear that you’re pleased with our service and delivery, too. If you ever have any questions or need help adjusting his plan as he progresses, please don’t hesitate to reach out. Thank you for sharing Frankie’s success story with us! 🐾
Patty R.
My cats love this food. They wake me up early in the morning to eat breakfast every day. I have 3 cats and not a one is picky about any of the flavors. There a very satisfied.
Response from SmallsNov 3, 2024
It sounds like you have some very eager breakfast buddies! We love hearing that all three of your cats are enjoying their meals and aren't picky about any flavors – that's high praise! Thank you for sharing this with us, and please let us know if there’s anything we can do to keep you and your early risers satisfied. 🐾
