DONNA M.
Dolly loves Smalls
Dolly loves Smalls, except for the turkey flavor. She rejects her previous food.
Response from SmallsAug 13, 2025
That's fantastic to hear! We're so glad that Dolly loves Smalls. Thank you for your feedback 😻

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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DONNA M.
Dolly loves Smalls, except for the turkey flavor. She rejects her previous food.
Response from SmallsAug 13, 2025
That's fantastic to hear! We're so glad that Dolly loves Smalls. Thank you for your feedback 😻
M H.
My cat is doing so much better on this food, but it took a while for her to get used to it. The only downside is the amount of food you get in one shipment. It’s a huge quantity and will last for months; takes up much freezer space. I do mix it with Open Farm, also.
Response from SmallsJan 21, 2026
Thank you for sharing. We’re so glad to hear your cat’s skin issues have improved—that’s wonderful news. We understand that our shipment sizes can be a lot to store, especially if you’re mixing them with other foods. The great thing is you can always adjust your plan or order frequency in your Account Portal to better fit your needs. Thanks again for the feedback, and we’re thrilled your kitty is feeling better.
Sharon L.
Cat wouldn’t go near it. No return policy. Donated to a local shelter. Waste of money except for the donation
Response from SmallsJan 21, 2026
Thank you for sharing your feedback. I’m sorry to hear that your cat didn’t take to the food. We understand how disappointing that can be. Just so you know, our Sampler purchase is covered by a 100% Money Back Guarantee if it doesn’t work out for your cat, so you’re welcome to reach out any time for a refund on the initial order. We’re glad to hear that the donation to your local shelter was helpful, and we appreciate you thinking of other kitties in the process. Thank you again for your feedback—we’re sorry it didn’t work out this time, and we hope we might have the opportunity to serve you and your cat in the future.
Garrett H.
We love and trust Smalls!! Everything comes as promised, and orders are easy to adjust before they ship. Our kitties give it two thumbs up for taste, and we notice their coats getting softer, too.
Response from SmallsAug 13, 2025
That's fantastic to hear! We're so glad you love and trust Smalls. Thank you for your feedback 😻
Dorothy D.
All the packets were still frozen and arrived on the date expected. My cat loves the food and although she is a healthy cat, her fur is softer. She sleeps better a night and doesn’t wake me up as early as she used to.
Response from SmallsAug 13, 2025
That's wonderful to hear! We're so glad that your cat's food arrived frozen and on time. It's fantastic that you've noticed her fur is softer, she's sleeping better, and you're getting more rest too! Thank you so much for sharing your positive feedback 😻
Debbie H.
Product arrived exactly when they said it would. The food quality is great and my cats LOVE IT!
Response from SmallsAug 13, 2025
That's wonderful to hear! We're so glad the product arrived exactly when we said it would, and that your cats love the food. Thank you for your positive feedback.
Jensen
My beloved feline is a certified Emotional Support Animal for me as a Disabled adult. She is seven years old with medium-length fur, she's a medium weight, she experiences seasonal allergies- and as a result she experiences chronic hairballs twice a year. I started my cat on Smalls Smooth Fish recipe at the beginning of June, at this time she has been on a Smalls diet for almost a month. I've tried many brands and recipes of cat food through the years in attempt to find the best food for her- one that makes her feel well, helps her digestive system, and helps ease the distress caused by seasonal allergies and hairballs. Notable cat food brands I have tried include: Blue Buffalo, Science Diet Sensitive Skin and Stomach Chicken Recipe, Science Diet Sensitive Skin and Stomach Salmon Recipe, and most recently she was eating Acana Wild Atlantic. She seemed to not tolerate chicken recipes so I switched her to seafood-based cat food. During this Spring/Summer seasonal allergies, she started having significant allergy symptoms. This went on for around four weeks. After treating her hairballs and allergies through many avenues, she would improve slightly, then she was not able to keep down her Acana food. I started worrying about her hydration levels on a dry food. In the meantime, I started crushing up her dry food to help her keep it down. Despite these symptoms, she was rarely lethargic, and her personality and characteristics were intact. I knew she needed a wet food that she could digest easily, one that would aid in digestion and hairballs, and a food that would provide complete nutrition. At the time Acana dry cat food was the best brand I was able to find reasonably that provided a higher quality nutrition profile. As I searched for a hypoallergenic wet cat food with a complete nutritional profile, I found Smalls. My cat took to Smalls right away and I did not have to wean her off of her dry food. Over the last month of my cat eating Smalls exclusively I've noticed changes. She is ecstatic to eat Smalls at breakfast and dinner. Her fur is even softer. Her nose is damp-an indication of a well cat. Her waste did go through a change. At first her waste was more damp, but over time her body adjusted and it has firmed. I believe her body was adjusting to the higher moisture content, and now the higher moisture content of Smalls food is being absorbed through her digestive system effectively. I feed my cat half a pack of Smalls in the morning and half a pack in the evening. I was initially concerned one pack wouldn't be enough food each day, but her weight is stable and consistent with her size when she was eating dry food. My cat is very happy with Smalls! When my cat is happy, I'm happy! Although the price of Smalls is hefty, it is reasonable. The cost of 28 packs a month of the Smooth Fish Recipe, which is $0.50 more, is $142.98 for one cat. The quality is outstanding and my cat has not had any negative health side effects. The price is worth it to provide the utmost nutrition, increased hydration, and encourage a long life for our beloved feline friends! If you are able to afford it, I would highly recommend Smalls!
Response from SmallsAug 13, 2025
That's a truly wonderful and heartwarming story. Thank you so much for sharing your cat's journey and for providing such a detailed and thoughtful testimonial. We are incredibly honored to hear how much of a difference Smalls has made in her life. We understand your previous worries about her health, allergies, and hydration, and we're thrilled that our Smooth Fish recipe has become a game-changer for her. It’s fantastic to hear that she is ecstatic to eat, her fur is softer, her weight is stable, and her body has adjusted so well to the higher moisture content! Thank you for your dedication to your cat's health and for sharing your story with us 😻
Danielle F.
I had a bit of trouble with the shipping but they did awesome job fixing the issue! My cat seemed to enjoy the food (fish and bird and fish flavors and absolutely LOVES the treats that were sent!
Response from SmallsJun 29, 2025
That's wonderful to hear! We're so glad that despite a bit of trouble with shipping, we were able to fix the issue and provide an awesome resolution. It makes our day to know that your cat enjoyed the food, and especially that they absolutely LOVE the treats! Thank you for sharing your positive feedback 😻