Skull ShaverReviews of skullshaver.com

No support for UK customers & a poor product Thought I’d took the time to see if spending ££ on the skull shaver was a worthwhile investment, but clearly I’d not read reviews on trustpilot. Otherwise I wouldn’t have wasted my money. I bought the one with 4 blades and it’s just…. ok. When the blades are new, they cut fine, but very quickly they blunt. I had been suckered into subscribing to the replacement blades through the post at £35 per 1/4 (£140 year!!).after 18 months of paying this, I found I could get replacement blades for much much cheaper. Here’s the problem, if you’re in UK, there’s no way to stop the subscription! Honestly, SkullShaver does not allow you to cancel the subscription even though they say it’s cancelable anytime. Log in to your account, click active subscriptions, click cancel they say - NOPE, it does not work. I sent them multiple emails, no reply. In the end I went to my credit card company who stopping the recurring payments and put them on a stop list. This is so bad, operating a subscription service like this with no ability to cancel and no UK support. My advice, don’t buy the product in the first place, others say they’ve tried much cheaper products and got better shaves.

I wish I had done a bit of due diligence. This product is junk. Plastic junk that I bought in May and was dead by mid-September. I used it less than 20 times before it just died. No lights, doesn't turn on. Junk. And then there is the returns scam. I can get it inspected, repaired and returned in 1 - 2 months. OR I can pay another 35eu for a replacement handle (where the motor is) - without having to prove it's broke - sorted within 5 working days. It's a scam with lots of outdoor billboard marketing that I fell for. I also have serious reservations about the discrepancy between ratings here and their ratings on Amazon. Save yourself, buy a more feature filled head shaver on Amazon for 1/3 of the price. Utter junk. Lesson learned.

My wife bought this for me back in June 2023 as a birthday present, and it genuinely was a brilliant product. However about a year in and the battery was failing to hold charge, literally it would die after 30 seconds of use. Thinking it would be a simple solution of them providing a replacement battery, boy was I wrong! After speaking to Chia in Customer Service I was presented with 2 options, either send the device back and wait 1-2 months for a replacement (no idea what they expected me to use in that period) or pay £25 for an “expedited” replacement. What she fails to mention is the added £4.99 delivery charge on top. I’ve tried engaging with them pointing out how these are not suitable solutions for a product they have provided that is not fit for purpose (used around once a week over a 12 month period) and they just will not take any accountability that they have provided a faulty product or that their solutions are not reasonable. Really disappointing they don’t have their processes and Customer Service in order after we’ve spent a lot of money on both the product and replacement heads (that easily break)

Kauft dort bloß nicht. Ich habe im November 2023 einen pitbull gold gekauft. Dieser ging im Mai 2024 bereits kaputt. Ich musste ihn auf eigene Kosten (27euro) an das Unternehmen senden. Gemacht, getan. Man hätte auch gleich nochmal die Hälfte des Kaufpreises zahlen können und hätte dann gleich einen neuen bekommen. Nun gut, der Rasierer kam von der Reparatur. Jetzt september 2024 ist der Rasierer wieder ohne Funktion. Erst ging er nicht mehr aus und jetzt passiert gar nix mehr. Der Kundenservice möchte, dass ich ihn wieder auf eigene Kosten zurück sende und empfehlt mir, eine neue Ladestation zu kaufen, dafür würde ich auch 10% Rabatt bekommen. Telefonisch kaum erreichbar. Sitzen in New Jersey Finger weg von diesem Unternehmen. Abzocke!!!

Have tried to cancel subscription for over 2 months now and no response from Customer Services. When try and do it on website it won't open the subscription to give link to cancel. Seems if you join a subscription it's impossible to cancel

Bought this gold pro ,granted nearly 2 years ago but for price I want it to work longer,my problem was I put it on charge and it just killed it only thing left working was %blue light on no power ,contacted skull shaver and they said pay 44 quid and we will send a new replacement, it should be sent free as it states it's best product on market ,but I'm noticing alot of same problems every where in world who have bought one in the reviews I've read ,they should get there act together and see why this problem is going on AVOID THIS PRODUCT IT BREAKS DOWN

Please DO NOT TRUST this company with your hard earned money. After showing an interest in buying the product I was absolutely bombarded with sales emails and texts messages, they were very interested in me & my custom. I went ahead and purchased the hair and beard Pro Pitbull at £199.99 on Friday 23rd August. The company took the money from my credit card and then... then nothing! I was not sent an email to confirm my order nor did I receive an order number. I have since been continuously emailing customer service to try and get my money back. They have replied saying there is no order so they can not help me. I have provided evidence of my credit card statement where the money has left, not 'pending' actually left my account. They will not take any accountability what so ever. They have STOLEN from me and will not acknowledge it, they have simply referred me back to my credit card. This dispute is 1 week in with no indication of being resolved soon. I am really disappointed in myself for caving into the pressure of emails and texts prompting me to buy - these came in everyday twice a day - very intense! It is certainly not a good sign that they will be in intense contact with you for a potential sale and then simple dismiss your enquiry and complaint once they have taken your money. I may be waiting a month for my Capital One credit card to help me with this. I did not do my research before sending money, and now I am gutted, as apparently this happens a lot with this company. DO NOT get involved especially if you can't afford to lose £200, this company robs people.

Whatever you do, DO NOT BUY from this company. The product works well, until it doesn't and it breaks. At which point you will get no response from their customer service. It is genuinely appalling and frustrating because I am now in a position where I paid £100 for something that doesn't work at all only 3 months later. No way of claiming that money back or getting a replacement. Don't throw your money away.