Skull ShaverReviews of skullshaver.com

SkullShaver shipped my stuff using a company called DashLink. That is not Fedex, not UPS, not USPS, not DHL but a random company called DashLink. That is a normal person in their personal car is going to show up at your door with your stuff. What about people who live in gated communities who only allow unformed postal carriers through? Or people in a high rise building that have a special delivery area. Or in my case, a military base? The doordash driver wouldn't even be able to get passed the outer gate. This would be fine and all, but SkullShaver.com NEVER tells you ANYWHERE on their site they use DashLink. You only get told they will ship with DashLink AFTER a day after you paid for your order and it ships. They EXPECT YOU to send YOUR time to call the DoorDash driver and arrange a pick up. And they DON'T even tell you about this until your order has shipped, when it's too late.

Habe das Gerät 2 mal benutzt Wollte es laden ist kaputt gegangen Nach Erwerb am26.4.2024 Nach ewigen anschreiben des Supports habe ich im September eine retour nummer bekommen und sollte 40 Euro für den Ersatz bezahlen 🤬 Kein guter Support Finger weg

Scam. Subscribe to save and they will not let you cancel. No reply to email or nothing. Had to cancel my card and claim a refund through mu card - load of hassle. Shame because I would have been a continued customer if they didn’t do this. Time to find another shaver.

after 1 year my skull shaver stopped working. It was still covered under warranty so I reached out. I was happy to receive rapidly a response, BUT their offer was to either wait for 2 months to get my shaver repaired, or to allow me to ship a new one (if I paid) within 3-4 days. Interesting that they can ship a shaver in 3-4 days when it's new, but it takes 2 months for a repair. In 2024 it's really surprising to see such a behaviour from a company - really pushing for unnecessary consumption. At this stage it was just a bad feeling, nothing more. When they shipped me the new shaver (didn't want to be not-bald for 2 months) only the handle was there, whereas on the picture it was showing both the handle and the head. That's called false advertising. Problem with all of this is that they didn't ship it labeled as a warranty replacement, which meant I had to pay 35€ extra toll on the new shaver, so I couldn't really just send the shaver back and take me 35€ loss. Not 100% blaming them on the customs tax, just shows they aren't used to ship outside of the EU. I live in Norway. All in all, really bad support from the after sales which isn't helping me get a good feeling from my shaver that died after only 1 year. Don't recommend at all.

I thought by subscribing to subscription it would save me remembering to replace my shaver head every three months. Unfortunately despite them taking the monthly subscription amount.No replacement blade was ever received. Ive contracted the company by email and through customer services quite a few times.They acknowledge receipt of my emails but on every occasion they are too busy to reply at said times. Can I suggest they setup a customer service team to contact customer s through live text.Or at least set up a page that enables customers to claim a refund! At present you are only able to return or replace.They offer no refund for monies taken from customers accounts for items that were never received!

Second one I've had first one broke, the guarantee wants you to send it back this could take up to 3 month to be looked at!! Or you can buy another at a discounted rate so I did this one has lasted 2 months. Do NOT buy anything from Skull Shaver it's cheap rubbish

I purchased a skull shaver silver the end of June, 2024. I previously shaved with a razor but decided to go with something easier after I retired and did not need to super clean look everyday. I loved shaving with skull shaver it as it was easy and comfortable to use and provided a nice clean shave, just shy of what I got from a razor. Unfortunately, after 3 1/2 months of use everything came apart when I removed the foil guards to clean the inside. I typically clean the inside after every other shave. On the last occasion, all the blades came apart and went spilling everywhere. I attempted many times to put back together but the white plastic brace would not lock in place no matter. I reached out to customer service. The positive was that I received a quick response. The negative is that after sending them pictures of the product and video of me trying to put the shaver back together, as they requested, they determined that the blades needed to be replaced. Really? After approximately 25-30 shaves over 3 1/2 months the blades were already shot and the should be replaced. Pretty sad when I know people with much more affordable shavers that have had no issues after 2 years and only replaced blades a couple of times. Further, customer services proposal was to either give me 10% off a new set of blades ( one can find a 10% discount about any time so this was not much of an offer) or, for $5 shipping they would send a new white plastic retainer piece. If the blades are the problem then the replacement plastic retainer will not last long and skull shaver is not willing to cover the $5 considering the product is still virtually new? Time to try another product. If it wasn't for the fact the shave was really good while it worked I would leave a 1 star review.

I ordered a replacement blade (over 2 weeks ago now), I have sent countless emails regarding any updates as I called Royal Mail and they had informed me that the product had not even been sent to them, all emails have been ignored by skullshaver the past week or so.