Skull ShaverReviews of skullshaver.com

It is pretty good for what you paid for. No major issues. I feel better about this product than others in its category

I had to write this review as I have just had a very good experience with Skull Shaver, so maybe they are making some changes. Firstly, the product. My husband has owned his skull shaver gold for over a year and is very, very happy with it (even if he still hasn't got over the hair loss). Secondly, I moved house last year though I thought I had changed the delivery address on the subscription, the latest subscription came up announcing that the delivery was going to my old address. I emailed customer service as I could see the order hadn't been fulfilled yet and I got messages back from 2 people confirming they had cancelled it the order and were setting up a new order to my new address. So all sorted!! I have docked a star because I did upload our new address and it WAS on the account, so not sure why the old address was still on there too, but it is all sorted now and the old address has been removed. So Skull Shaver isn't all bad.

After reading the many bad reviews I wasn't hopeful of getting a favourable response from Skull Shaver. But after emailing them about my faulty Pro Gold I recieved a response the next day. After explaining the problem that it will not turn on unless plugged into the mains they agreed to send me a replacement handle, you don't get a new blade as its considered a consumable item. It's also a freepost return service through the Royal mail so happy with that also. I only gave 4 stars as I spent 126 pounds on the Shaver and it didn't last the warranty period. But overall I'm happy with the response time and outcome. Hopefully other people get the same level of customer service I received. I was going to switch brands but I'll stick with Skull Shaver for now as it is a very good product if it works how it should.

Used the Pitbull Gold since 2019 now, great product. Main issue is the price can’t be justified. They don’t cost that much to make and it’s terrible to charge that especially for the blade replacements. Other brands are half the price and do a decent job

Wow. Does what it says on the tin (that may be a UK expression). For £45 i thought id give it a go being a proud balder person. It seems a decent product, i am concerned by the reviews on CS

After contacting Skull Shaver customer service and not hearing anything for over a week they did finally make contact, and I’m happy to say they have exchanged the faulty hand unit and replaced it with a new one which arrived today, thank you - these 4 stars are for your great customer service. After reading the reviews on here the product appears to develop faults very quickly and most of the same as we experienced - charging display stops working and unit cutting out when in use such a shame as it’s the only shaver my husband has found that he loves.

Gave it a try, wasn’t for me. Customer service and the return process was all smooth and well-communicated.

I'm giving the Skull Shaver 4* and I didn't even keep the product. There are to many bad reviews about customer service. I beg to differ. I bought the product in good faith hoping after many other products, this may be the one that works. For many reasons it didn't, FOR ME, and after chatting with the team who tried to help, I ended up sending it back. They were very professional and always responded to emails promptly and my refund landed before the said 10 days. Good service guys. So the product wasn't for me but it's how it was handled. Andy