SiPhox Health Reviews | Read Customer Reviews of siphoxhealth.com

SiPhox Health Reviews | Read Customer Reviews of siphoxhealth.com

SiPhox Health reviews

1,055 approved reviews, newest moderated first

Linda
Feb 5, 2025
Eva M
Eva, Was very knowledgeable and guided me through the collection process. I felt confident that I did it right. I could not have done it with out her help.
Report
Robert
Feb 5, 2025
Great service
Great service. They helped me from A to Z. Very happy with the company.
Report
Emerson
Feb 4, 2025
Extremely Unhappy!
Registration with my first health kit was very smooth. However, trying to register my second health kit has been extremely difficult. I attempted to register it multiple times only to constantly receive emails stating I have not registered it. I was only able to register it after emailing the company and complaining. They sent me a separate link for registration. It has now been 18 days since the lab picked up my health kit and still no results! Disappointed to say the least! I am considering canceling my membership at this point.
Response from SiPhox HealthFeb 13, 2025
We’re very sorry to hear that you experienced issues registering your kit and receiving your results. Please note that samples remain stable for 14 days. While the processing time typically falls well within this window, in some edge cases, long delays have occurred due to a high volume of samples at the lab. In case of a delay that nears the stability period, a retest will be necessary to ensure accurate results, and we send a new kit free of charge. Given that you had issues with the registration, it is likely that the lab performed the test, but we weren’t able to send you your results. We are committed to getting your results to you as quickly as possible. Please reach out at [email protected] so we can look into this further.
Report
Namrata Srivastava P.
Feb 2, 2025
Lab Values were all incorrect!
Lab Values were all incorrect! I bought the 6 month SiPhox Ultimate Health Program plan and tested the entire test set: Core+Metabolic+Hormonal+ Nutritional. Several key tests results came back as alarmingly high. A1C was 6.5- which is essentially diabetic and very concerning. On retesting this at my doctor's office, it was 5.4- totally in the normal range. Similar results were observed for the other abnormal tests. I dont understand how these tests were CLIA certified. Seems like a scam.
Response from SiPhox HealthFeb 9, 2025
Hi, we take accuracy very seriously and have many members who have conducted real-world, side-by-side comparisons between their results from Quest/Labcorp and ours, with excellent outcomes. Every test we sell is rigorously validated in a CLIA and CAP-certified lab against venous draws. While some variations can occur even between Labcorp and Quest, we want to investigate your result as soon as possible to identify any potential issues. Please contact our customer support, and we will promptly look into this for you.
Report
Jennifer P.
Feb 1, 2025
I had a very helpful person on the…
I had a very helpful person on the phone help me collect my sample, which was easy. Results are fast and you are notified of every step your sample takes. Results are thoroughly explained with links for more information
Report
seniordude
Jan 31, 2025
It is now ten days since my kit arrived…
It is now ten days since my kit arrived at the lab and I still have no results. You need to improve your turn around time on this.
Response from SiPhox HealthFeb 3, 2025
We are sorry you are experiencing a delay in receiving your results. Due to a recent spike in sample volume at the lab, a few tests results take longer than anticipated. We have notified the few impacted users and you should have received an email from us about the delay. This is definitely not our standard and we apologize for that. Our team is working hard to get your results to you as soon as possible. For further questions, you can always contact us directly at [email protected] or via our live chat on our site.
Report
Kelley M.
Jan 30, 2025
professional
professional, straight to the point (no pun intended) and most gracious.
Report
Steve C.
Jan 21, 2025
excellent help
Friendly, helpful and patient with my fumble fingers and slow blood flow. I should be better hydrated and have drank 2+ cups of water before and did some exercise to increase blood flow. Thank you Megha!
Report