SimplyNUC, Inc.Reviews of simplynuc.com

I'm a first time buyer from SimplyNuc, and this first time experience has turned me off from them indefinitely. I made a preorder of the Phantom Canyon Nuc barebones kit in March. I kept getting notices that my nuc would be shipped out to me by end of April, then end of May, then early June 2021. I recently asked their customer service again on the status of my order. Lo' and behold, I find out from their rep, Matt, that they are purposely putting my order at the back of the line simply because I didn't pay more money for the preinstalled ram and ssd. This is not only unethical, but a violation.

Exceptionally clear and prompt communication; and they were wise enough to under-promise and over-deliver!

I received really good guidance from tech support on early technical questions I had, since I am going to run an unsupported Linux on my Ruby. All questions were answered promptly and accurately. When it came to shipping, though, I was told that FedEx "would not take into consideration" the delivery instructions I tried to give. But then someone at SimplyNuc *was* able to make an instruction requiring a signature for delivery that I had not (and would not have) requested, which predictably resulted in me missing FedEx by about 30 seconds (I saw the delivery person vanishing down the walkway after I didn't mask and answer in time). I had to drive to the FedEx hub a few hours later to fetch my "delivery" if I wanted to work on it over the long weekend instead of waiting, so ding one star for that snafu. Everything else has been good, Nuc arrived in pristine condition and booted into BIOS immediately, was configured exactly as ordered. :+1:

Excellent size and quality for any office.

Fast shipping and a pain free experience.

The ordering process was amazing! Ordering from SimplyNUC was so easy. I loved how customizable their NUC's were and how fast my order was custom built and shipped out. couldn't be happier!

The ordering process was simple, straight forward, and easy to do.

Good range of products and helpful presentation of information on website. Fast and attentive service, quick shipping.