SIMPLE MobileReviews of simplemobile.com

This service SUCKS!!!! I have been on the website to transfer my number from another company. Big mistake there is no live agent and machine does not HELP.

I should have known better as I used to use T-Mobile and I know simple Mobile uses T-Mobile towers this is the worst phone service company and customer service that I have ever experienced they have data connectivity issues hardcore since the 5G rollout which I'm sure is part of the biggest problem but I really don't care they're not even that cheap anymore but as I deliver for a living they have cost me money several times I would never recommend this company stay far far away

Directions make no sense - customer support can not help - lost $50. Back away.

I called 611 Simple Mobile customer service, June 23rd 2022 at 10:34am because my data was slow. The agent requested my Phone, Sim and IMEI Numbers. Since then my phone keep getting on and off the network and it's no more registered on the network, knowing that I bought a new sim, and still not working. She messed up my account, and my service. I transferred my number to a new SIM, I rebooted my phone ... It has been a nightmare for almost a week now, I don't understand how come they let trainees deal with customers, it's like they are training them on us😒. I'm so disappointed with their service, it's getting worse every time.

Some kind of f****** problem with the website

This service is absolutely the worst you cannot get an American to talk to so they claim they don't understand you they don't want to give the rewards up I've got plenty of rewards right now for a free month but they're pending he said they're pending they're not yours when you pay for another month then you can have them seriously it took me 8 months to get those so now they want another month to give me my little 20 points so I can get a free month go to hell I'm changing my service to hang up on your customer service all the time when they can't handle you they know nothing and they just keep hanging up and hanging up while I can't help you let me connect you to the next guy and it's always customer service customer service customer service it's never anybody who can help you do not get this service

Have had some good help, and some not so good help. What gets me here is the push to get into the automatic re-up monthly. Well I did this after year and a half. I know for a fact I had 911 service set up to use with my wifi. The sim card supported that. As long as I have wifi I could call and had 911 also. Not now missed the re-up and can't even call 911. That's illegal. Looking for new provider and keeping this #.

Disgusting service. I would recommend everyone stop using this horrible company service, so that they close up finally. Awful customer service. This kind of service is not acceptable. !!!