Simple Mobile is a prepaid mobile virtual network operator headquartered in Miami, Florida, in the United States and became a subsidiary of America Móvil after it was acquired in June 2012.
SIMPLE Mobile (simplemobile.com) has 522 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
522 approved reviews, newest moderated first
Jose L.
I want to transfer my phone to other company , they are holding my transfer for more than 36 hours, for no reason eve .I have been with them for almost 10 years with our problem , I don’t know the reason, supuestamente my zip code is not the same , but I live in the same place for 17 year.
Farid N.
The worst costumer service ever! Switching carrier, and their customer service rep is intentionally not helping with giving me the right information to complete the transfer.
Boris K.
Unfortunately there is no choice for Zero stars. Phone wasn't working for the last 90 days ( supposedly because it's and older Simple Mobile phone) but they continue drafting my account. Last withdraw was yesterday. After I contacted customer service this morning and asked for refund my account was deactivated. Stupid me for dealing with this scam bags.
R G.
TERRIBLE customer service is a compliment for their service! There is NO ONE to talk to and if you finally reach someone they cant help you!
Michael
Amazingly poor. Seriously amazingly poor service. If you get someone, expect to get hung up on. I have automatic withdrawal and they still suspended service. Then they couldn't get it started again. I call, they troubleshoot, and then hang up on me. I have lost hours to these people. It's simple amazing!
Khaled A.
This service SUCKS!!!! I have been on the website to transfer my number from another company. Big mistake there is no live agent and machine does not HELP after 30 minutes of waiting they hangup on me all that happen after verizon bought trac phone .
Brian M.
Had service for a while and it was always crap as was customer service, but felt obligated to write a review as the last phone I bouught, a 40 nokia literally will not work out of the box so I am bringing it back and getting a new service, thanks Nokia for convincing me to never buy another phone made by you and for dropping simple mobile, just thanks.
many
i would give zero if i can they cant fix a problem in their system a i have already paid my bill