Christine W.
I did NOT intend for a second order
I did NOT intend for a second order. I only wanted the first order. I do not need twice the product. This was a mistake that I made and feel you took advantage of. Please credit me back for the second order and send me a shipping label to return the items in the second shipment Thank you, Christine Ward
Response from simabrand.comNov 24, 2025
Hi Christine, Thank you for sharing your concern — we’re truly sorry for the confusion regarding the second order. Please rest assured that we absolutely did not intend to take advantage of you. It looks like the second order was placed by mistake, and we are here to help resolve it quickly. We will reach out to you privately by email to assist you directly. If you prefer, you can also contact us at [email protected] , this will allow us to verify your information faster. We will gladly arrange a refund for the second order and provide a prepaid return label so you can send the items back with no cost or inconvenience. Thank you for your patience , we’ll make sure this is resolved smoothly. Warm regards, The Sima Team



