SihooofficeReviews of sihoooffice.com

During the pre-order phase of the Sihoo C300 Pro V2 I purchased mine without a footrest as it was sold out at the time, and was sad after a few days as I really wish I waited for the footrest to become available. I reached out wondering if there was a way to purchase the footrest separately as I didnt see it on the site. Originally I was told there was no way as they did not have a format to purchase it separately, but the next day I was told they would send it to me free of charge anyways for being one of their customers. I was absolutely ecstatic and after about a month of using this chair I can say I enjoy it very much. Thank you Sihoo.

they are Very kindly and prompt.

Bought the M57 Office Chair nearly a month ago, it is an excellent chair, very comfortable, great design, high standard material. This chair would be deemed high-end from other online shops, but SIHOO manage to sell it at a very reasonable price. Delivery; Very fast, I take responsibility for making a mistake with my delivery address which held things up a little and SIHOO were very helpful in resolving the issue seemlessly & efficiently. I highly HIGHLY recommend!

Ordered the C300 Pro V2 and the D03 standing desk, shipping was delayed by DPD, luckily, the customer service was excellent, expedited the delivery and even refunded £15 for the inconvenience. Another small hiccup was that the desk package was missing the instruction manual, but again, after reaching out to Sihoo, they were very helpful and sent me a digital copy of the instructions. The chair and the desk are brilliant, very well built and very comfortable, highly recommended. Overall very pleased with the purchase and the customer service, they were very professional and responded within 24 hours everytime I reached out. UPDATE: Had a very minor issue with the chair, the backrest was making a very slight noise when leaning forward or back. Emailed support and its unbelievable, not only did they send a replacement backrest, they also sent new armrests, legs, wheels and gas cylinder! Told me to keep it as spare parts! Amazing customer service would be an understatement, they go above and beyond!

Après plusieurs semaines d'utilisation de la SIHOO Doro S100, je peux dire que c'est l'une des meilleures chaises ergonomiques que j'ai pu essayer. Le confort est remarquable, même après de longues journées de travail devant l'ordinateur. L'assise en maille est très agréable, respirante et reste confortable pendant plusieurs heures. Le double support lombaire s'adapte parfaitement au dos et apporte un excellent maintien, ce qui réduit considérablement la fatigue. J'ai malheureusement rencontré un problème sur mon premier exemplaire, avec une casse de l'assise. Même si cela peut arriver sur n'importe quel produit, c'est surtout la manière dont SIHOO a géré la situation qui mérite d'être soulignée. Je tiens à remercier tout particulièrement Aya ainsi que toute l'équipe du service client SIHOO. Leur réactivité, leur professionnalisme, leur écoute et leur volonté de trouver une solution ont été exemplaires. Mon dossier a été traité rapidement et un remplacement complet de la chaise a été organisé sans complication. Il est aujourd'hui assez rare de bénéficier d'un service après-vente aussi sérieux et attentif à la satisfaction de ses clients. Je recommande donc sans hésiter la SIHOO Doro S100 à toute personne recherchant une chaise ergonomique confortable, bien conçue et soutenue par un excellent service après-vente. Un grand merci à Aya et à toute l'équipe SIHOO pour leur aide, leur professionnalisme et leur sens du service.

We bought 23 chairs for our office and all the employees are extremely satisfied about the Doro C300 model. the chairs are comfortable, ergonomic and let the body breath. I strongly recommend these products and wish to purchase more of them!

Great chair and great customer service. No problems getting through and having questions or getting help with ordering or problem solving.

Acquistare da loro è come il gioco d’azzardo, se vi va male sono fatti vostri. Ho acquistato due sedie, a una mancano pezzi e quell’altra non la apro nemmeno… Contattato il servizio clienti mi viene detto che possono farmi un rimborso di 40€ per la sedia che non ho nemmeno spacchettato. IMBARAZZANTE