Shrimpy allows you to manage and automate your cryptocurrency portfolios all in one place. It offers dedicated tools for asset allocation, rebalancing, and backtesting.
Shrimpy (shrimpy.io) has 107 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
shrimpy.io
Website
shrimpy.io
Category
Banking & Money
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: March 2023.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Figuring out how to use Shrimpy. Encountered a problem and Support was able to provide valuable information to me in relatively short order. So far so good!
Response from ShrimpyMar 3, 2022
Hello! Thank you so much for your review! We are happy to hear you are pleased with our service!
EG
Evaggelos G.
Easy to use and good solution to keep…
Easy to use and good solution to keep track across multiple exchanges. Customer service is also really helpful and speedy in their response.
Response from ShrimpyJan 11, 2022
Thank you for your review! I am glad to hear that you are happy with our service here!
BM
Bhavnesh M.
QUick and simple solution
QUick and simple solution
Response from ShrimpyJan 5, 2022
Thank you for your review! We are happy to hear you are satisfied with our services!
MO
Mandala of F.
Professional and correct service.
Professional and correct service.
Response from ShrimpyJan 3, 2022
Thank you for your review! I am glad to hear that you are enjoying our service!
MR
Mist R.
I love Shrimpy on the surface
I love Shrimpy on the surface, It's a Great idea and I really want it to work, It's easy to read, very straightforward, easy to navigate and very user friendly... Dig a bit deeper however, and you'll find that it is a is buggy mess with Rebalances that often get stuck rebalancing for hours (if they even rebalance at all), Coins that don't trade when you remove or add them, and The API often takes hours to update balances to show correct numbers. nearly every time I trade or rebalance I've had to go into the exchange to check and make manual trades because the rebalance either got stuck or a coin didn't buy or sell. Seriously though, why do I need the shrimpy service if I have to check the exchange to make sure trades were made every time?...You'll also find that the service is taken down quite frequently for reasons they ALWAYS claim as no fault of theirs and when you contact support, they always claim they couldn't find a problem, the lack of accountability is mind boggling... I mean if you plan on charging $19-$199 per month, the product needs to work flawlessly rather than a buggy, slow mess that only works half the time, especially when peoples money is on the line.. Shrimpy would probably be a fabulous 5 star product here on Trust pilot if they would just fix some of the core problems mentioned here that people have been complaining about for years...
Response from ShrimpyJan 3, 2022
Hello there! I do want to apologize for the delayed response here, I was wanting to get a look at your account to fully understand your grievances that you detailed here. To avoid going in to the details of your account in public, if you would like to discuss the issues at hand you can send an email to [email protected] and ask for ShrimpyAlyssa
Thank you again for your review!
EM
Ema M.
Vergognoso
Vergognoso. Pubblicizzano un prodotto che dovrebbe riprendere immediatamente l'operazione del trader di riferimento e invece il software non risponde nei tempi previsti con l'unica possibilità di dover ristabilire la situazione a mano oppure perdere soldi. E pure non ti vogliono rimborsare l'abbonamento. Scandalosi.
UPDATE:
Sad short story summary: I paid Shrimpy to get a service. The service doesn't work. I am politely requesting my $13 back. I didn't ask for a Rolls Royce or a Rolex, I just asked for the money I paid for a service that DOES NOT WORK. Shrimpy doesn't want to give back what he received for a service that doesn't work. It would be much more elegant to admit you were wrong, improve and then start over at 110%. But no, now I am the scammer paid by others. You are buffoons. Buffoons and scammers.
Response from ShrimpyDec 14, 2021
This review was posted by a scammer. They are demanding we pay them money otherwise they will continue to post negative reviews on Trustpilot. We've requested Trustpilot remove these reviews multiple times, but they still refuse to remove the reviews. Unfortunately, we aren't the only company with this issue, so hopefully Trustpilot will identify a way to resolve this issue in the future.
BR
Bruno
Ritardo operazioni di trading
Avevo sottoscritto copytrader e l'operazione di vendita con profitto del trader mi è stata attribuita con 1 ora di ritardo creando una perdita di 172 dollari.
Vista la risposta preconfezionata di Shrimpy alla mia recensione, aggiungo lo scambio avuto con il loro supporto:
Shrimpy Josh (Shrimpy)
Dec 21, 2021, 12:19 PST
Hello Bruno.
I have already explained in my previous message that we do not refund losses or refund subscription fees based on losses that you may have incurred.
While this is not detailed in the refund policy, there is nothing on the website or your user agreement that states that we will refund losses or any fees based around losses.
The market is very volatile and there are many ups and downs. I am very sorry for your losses but this does not constitute as any evidence resulting in a refund.
I am truly sorry, but your refund request is still being denied.
Best regards,
Josh
Da: brumol47.........
Inviato: martedì 21 dicembre 2021 10:06
A: 'Shrimpy'
Hello,
I suppose my English is not sufficiently clear.
I try to answer in red point by point to your message:
“As I stated in the previous message, you made the decision to follow a leader. This does not have anything to do with the profit/loss of that leader.” If I made a decision to follow a leader I understand that I get profits and losses of that leader.
“Just as you have the right to choose to follow, all leaders have the ability to stop being a leader whenever they choose. When they stop being a leader all follow trades stop. This means that you are no longer following their settings.” My issue is related to a trade that the leader made before he choosed to stop. Thus that trade should be reflected to my account immediately (and if so with a profit) and not 1 hour later with a loss of 172 USD.
“When they stop being a leader all follow trades stop. This means that you are no longer following their settings. You could be left with assets that are going down in value. That is not our responsibility.” What you say is not what happened: the system closed the trade 1 hour later than the leader (and thus with a loss). If the system behaviour would be as you say the trade should have been left opened and give me the possibility to close it at my choice.
I want also inform you that Trustpilot wrote to me that Shrimpy asked to get me give more information about my issue and I think that the above should be clear enough and thus I wait for the refund of the 172 USD.
Regards
Bruno Molinelli
Response from ShrimpyDec 14, 2021
This review was posted by a scammer. They are demanding we pay them money otherwise they will continue to post negative reviews on Trustpilot. We've requested Trustpilot remove these reviews multiple times, but they still refuse to remove the reviews. Unfortunately, we aren't the only company with this issue, so hopefully Trustpilot will identify a way to resolve this issue in the future.
EI
Eike
💀 🙈 😱 💀 🙈 😱
DIFFIDATE - oltre a vendere un servizio non funzionante hanno pure il coraggio di chiamarti spammer per aver scritto una recensione veritiera che rispecchia la mia esperienza insieme a tanti altri utenti, grazie a PayPal che puntualmente mi ha rimborsato.
DA EVITARE - punteggio 💀 🙈 😱 💀 🙈 😱
non sono in grado di offrire il servizio che promettono, oltretutto pessimo customer care
Response from ShrimpyDec 14, 2021
This review was posted by a scammer. They are demanding we pay them money otherwise they will continue to post negative reviews on Trustpilot. We've requested Trustpilot remove these reviews multiple times, but they still refuse to remove the reviews. Unfortunately, we aren't the only company with this issue, so hopefully Trustpilot will identify a way to resolve this issue in the future.