Shrimpy allows you to manage and automate your cryptocurrency portfolios all in one place. It offers dedicated tools for asset allocation, rebalancing, and backtesting.
Shrimpy (shrimpy.io) has 107 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
shrimpy.io
Website
shrimpy.io
Category
Banking & Money
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 95% of reviews.
Latest
Most recent review: March 2023.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Performance of leaders does not correlate to actual performance
Good concept but leaders performance does not correlate. Followed a few top performers and I constantly lost money while it showed they made very good returns. I even upgraded to a premium package to have less lag. I ended up loosing upwards of 20k
Response from ShrimpyApr 19, 2022
Hello there! Thank you for your review! I am sorry to hear that you did not find the social function to be accurate. If you would like us to look in to your situation you can reach out to [email protected] and ask for ShrimpyAlyssa.
Thank you again for the review.
AL
Alexander
I used your for stop loss
I used your for stop loss - it gotten me lowest prices
Response from ShrimpyApr 19, 2022
Hello there! I am sorry to hear that you were unhappy with the stop loss feature. If you would like us to look in to your situation you can reach out to [email protected] and ask for ShrimpyAlyssa. Thank you again for your review!
KA
kaktus
Looking for exit opportunity
The app stucks very often, no rebalances, no graph updates, presenting false data, etc. Problems persist for over a year and all the team is doing is changing the frontend layout (to worse).
Response from ShrimpyApr 13, 2022
Hello there. First off, thank you for your review. I was able to find your ticket and I have reached out to you there to see if we can find an alternative solution for you.
If you have any questions you can reach out to me at [email protected] and ask for ShrimpyAlyssa.
Thank you again for the review.
FR
Frank
Glitches
Last year there were quit a lot of glitches which often resulted in financial losses for me. When i expressed my irritation in the chat... i was simply bannend from all chat functionalities.
Response from ShrimpyApr 8, 2022
Hello there! I am sorry to hear that you were experiencing a lot of bugs though I am happy to report that the devs have redesigned the site and those issues are no longer causing problems.
As far as your ban from the social chats (which we no longer have), that was due to violating our code of conduct that we have set to ensure that all of our customers have a positive environment to interact with each other.
Thank you for your review.
AR
Arto
The idea is great
The idea is great, the team is trying hard but it seems they're having trouble with the equipment during bitcoin market rush as it's not reliable.. doesn't rebalance. Also on FTX the rebalance was not functioning on the chosen coins at all. They need to fix that.
Response from ShrimpyMar 31, 2022
Hello there! I am sorry to hear that you are not happy with your experience at Shrimpy. I would love to speak more with you about the struggles you faced. If you would like to discuss, please reach out to [email protected] and ask for ShrimpyAlyssa.
Thank you for your review!
JO
John
Terrible fail of new interface
Terrible fail of new interface. Old one was good because everything could be seen at once. Now you have to have do a lot of clicking I still cannot find some functions. Managing cold storages is nightmare! I'm not staying after my period I've paid ends. So sad...
Response from ShrimpyMar 28, 2022
Hello! Thank you for your review. I am sorry to hear that you are not enjoying the changes that we have made to the site recently. There will be more updates to come so I would encourage you to check back with us if you do decide to leave at the end of your subscription.
Thank you again for your review!
MR
Mist R.
I love Shrimpy on the surface
I love Shrimpy on the surface, It's a Great idea and I really want it to work, It's easy to read, very straightforward, easy to navigate and very user friendly... Dig a bit deeper however, and you'll find that it is a is buggy mess with Rebalances that often get stuck rebalancing for hours (if they even rebalance at all), Coins that don't trade when you remove or add them, and The API often takes hours to update balances to show correct numbers. nearly every time I trade or rebalance I've had to go into the exchange to check and make manual trades because the rebalance either got stuck or a coin didn't buy or sell. Seriously though, why do I need the shrimpy service if I have to check the exchange to make sure trades were made every time?...You'll also find that the service is taken down quite frequently for reasons they ALWAYS claim as no fault of theirs and when you contact support, they always claim they couldn't find a problem, the lack of accountability is mind boggling... I mean if you plan on charging $19-$199 per month, the product needs to work flawlessly rather than a buggy, slow mess that only works half the time, especially when peoples money is on the line.. Shrimpy would probably be a fabulous 5 star product here on Trust pilot if they would just fix some of the core problems mentioned here that people have been complaining about for years...
Response from ShrimpyJan 3, 2022
Hello there! I do want to apologize for the delayed response here, I was wanting to get a look at your account to fully understand your grievances that you detailed here. To avoid going in to the details of your account in public, if you would like to discuss the issues at hand you can send an email to [email protected] and ask for ShrimpyAlyssa
Thank you again for your review!
JB
Jean-baptiste M.
I am pretty sceptical between what they…
I am pretty sceptical between what they say in their backtests and the reality of their service. On the paper it seems very interesting, but after paying their one year package and used it for two weeks, their platform is very laggy, don't even try to open the chat support window.. It updates your purchase quite long time after doing it, refresh, back to previous page and even open an other tab. Shrimpy makes some sell and buy orders here and there, but it's far from accurate. So many times it buys BTC then sell it, without purchasing the other coins, rising the fees expenses we would expect to reduce with it. While diversifying all my portfolio evenly ( same % for all cryptos I always end up with one more than the others, Btc in 97% of the cases) It might be because the script has some restriction like maximum spread or slippage, But nothing let you know about that, also they could add a lot of data analysis to see how perform one coin compare to others. In the end I am really wondering at which point this platform is doing a good job at rebalancing. I check the order book and many times it stops after trying only few time. No feedbacks of the actions. Could be nice to have a chart showing the comparison with just holding the assets. To me the platform is still in beta version. Lot of potential, but I don't want to feel too much scammed for what I paid.
Response from ShrimpyDec 12, 2021
Hello there! We recently "claimed" or Trustpilot account, so I know that this is an older review, but I did want to reach out to you just to touch base. First of all, thank you for your honest review. Since March of 2021 we have made numerous updates to fix the bugs that you were dealing with.
Your complaints with the backtesting tool are valid as the tool needs a facelift (which it is getting very soon!).
Again, thank you for your review and we hope you give us another chance!