Anton D.
Beware of renewal fee without any notice
I was using Shrimpy; it was working well most of the time. Then I decided to become a "leader" that is where it started to get tricky; they are supposed to transfer a certain percentage of profit generated by your subscribers to you. I found them not transparent in accounting for profits and commissions, to say the least, and decided just to stop using them several months ago. Then yesterday, without ANY prior notice, I was charged for the year ahead. Support refuses to refund. Support also claims that payment notifications had been sent, but this is a lie; the inbox doesn't have anything of this sort, and I'm ready to prove it. UPD: got refunded through PayPal dispute
Response from ShrimpyApr 24, 2022
Hello there! I am sorry to hear you are not happy with our refund policy or referral program. From what I could find it doesn't look like any of the users you referred have paid for a subscription so you would not make any commission on that until they do so. https://help.shrimpy.io/hc/en-us/articles/1260803099050-Affiliate-Referral-Program Here is a good breakdown of this for you! Additionally, you were previously advised that if the emails are not whitelisted in your address book then the payment reminder email was likely blocked by the email provider altogether which we can not control. I am sorry that you were not happy with this outcome. Thank you for your review!




