Pasuri
Ordered in April Not Coming Until June
Ordered four masks on 4/29/2020 and theyshould have arrived within two weeks. Then I received an email telling me on June 3rd because they are coming from CHINA which is NOT told to you BEFORE you order. Looking at them they are based in California and nowhere on the site does it tell you their products are NOT made in the USA. Over a month for four masks is ridiculous and pathetic. Then theywant to only give you a $3 refund for their trash ass shipping cost. I don't recommed and will NEVER order from them again or recommend them. Trash ass company.
Response from VIDAMay 25, 2020
Hi Pasuri, I'm sorry for your experience here. Please feel free to reach out to me directly at [email protected] so we can discuss further and take care of your issue. Note on each of our product pages, we try to be as clear as possible about where the product is made. Here is an example: https://shopvida.com/products/protective-mask. But please let me know if you spotted something else and we will address immediately. I appreciate your patience. Peter




