shopvejii.comReviews of shopvejii.com

Update: Changing from 1 star to 4 stars. A Vejii representative reached out to me and apologized for the service I received and offered me a full refund and gift card to give them another try. I will say this about Vejii, their customer service is great, that was never the issue! I just hope they work out their kinks with their delivery team and improve their delivery techniques, because I really do love the idea of an all vegan online grocery! Original Post: I was so excited to find an all vegan online grocery who carried hard to find vegan products. But when my packages arrived I was so disappointed. When I received my initial order, the box was soaking wet. When I opened the box, it did not have adequate food protection as the ice packs melted entirely and everything in my box perished. I spoke with a customer service rep from Vejii who apologized, and tried to make it right by offering to reship everything and keep me as a customer. However, that package took longer to receive, over a week, and I had to call them to find out where my package was. When I finally received that package, even then some of the items perished and had to be thrown out (waste of money) and 1 of the items was completely wrong (not what I ordered). Rather than have to call them for a third time to complain, I took my loss and decided I will not order from them again.

I'm a really picky, plant based vegan, so anything I am getting from shopvejii, is stuff I would really want to eat, that might be hard to find or is much cheaper than elsewhere. There's a great selection of veggie based stuff I'm familiar with, and a whole lot more, that I'm being turned on to and want to eat right now. I was nervous about their 2 day shipping. It's been scary hot outside, with hurricane Elsa coming through to add to the drama. My box came right to my door, this morning. Fed Ex were on top of their game with this one. I immediately opened the box and it was all still frozen. I had to wait a few hours to eat my Mrs. Goldfarb's UnReal Deli, Plant Based Roasted Turk'y. It was so so so Good. I had it with some freshly picked lettuce & mustard greens. I am starting another order from shopvejii. To get some of the things I was curious about, when placing this order a few days ago... and so my relationship with them continues.

I've ordered 3 times from Vejii and been very pleased with both products and service. Cold food comes packed in padded containers with either chill packs or dry ice. Speed is reasonably fast and has improved quite a bit.

I was so happy to use this website. I gave up eating animals over 25 years ago. I found so many great things here and customer service is helpful.

Great selection of products, the best customer service and fast delivery. I was able to find exactly what I wanted at a great price. The customer service was also very proactive. They where very knowledgeable and where able to fix any problem I had immediately. The groceries I ordered shipped very quickly and arrived in a timely fashion. I extremely satisfied with shopvejii and highly recommend them. I now do the bulk of my grocery shopping through them

I had placed an order and was over the amount for free shipping, the free shipping didn’t apply when cashing out… sent an email expressing my concern…. With in 24 hours I was created shipping along with a nice apologetic email. Very happy with the customer service!

I was having some difficulty with my phone and the interface with Vejii ap. A quick and grumpy message on my part was met with outstanding service. Can't recommwnd them enough.

Vejii has a great array of vegan foods available. So much of what I drove two hours to obtain, I can now get through Vejii. The only problem I have had is that the dry ice is sometimes almost melted when the food arrives. But, that has not caused any real problems. I love Vejii and I'm so happy they exist now.