shopvejii.comReviews of shopvejii.com

This is my second review but as before, I give this company 5 stars! First of all, they carry such a large line of great products, one of which I cannot even get without driving 90 miles. Secondly, every time I contacted them via email, someone was back to me within the hour. But thirdly, they really care! When the original order was not received in the time frame expected, they sent out a duplicate order. When that order was past announced delivery date, they insisted on refunding every penny of my order, even though I objected. I told them the products were still viable, even though they arrived no longer chilled, but they insisted! Where do you even find companies who will do this, go the second mile, in this day and age? They were a delight to work with, professional, polite and genuinely caring. The fault of the late orders was not theirs, but FedEx, and they are working on that and on different shipping container options as well. I will be ordering from shopvejii again and I highly recommend you do the same, with full confidence that if things are NOT right, they will make it right. I am so happy that as vegans, we have a place like this from which to order. Thanks Sheena and Jules for making my Vejii experience a great one!

Had an awesome experience shopping at Vejii. Found great products and the experience with the customer service was fantastic! They were so helpful and so quick on responding to my questions and concerns. Recommend 💯. Thank you so much !!

FedEx screwed up delivering our order twice and ShopVejii was there to fix the problem ASAP. Personal customer service that hasn’t been matched, in my experience. Besides that they have the best selection of Vegan and Vegetarian options that I’ve ever come across. Their selection is vast and is shipped with care. I can not recommend them enough. We will always use them.

Excellent customer service in responding to my question on finding product ingredients! I'm excited by the variety of products, but have to be very careful about ingredients due to allergic reactions I can expect. I'm looking forward to placing my first order! Kudos to ShopVejii !!

I love this website. they help make being vegan easy. when there was an issue with my order they fixed it fast and even gave me veji bucks. I recommend to anyone rather your just becoming vegan or have been already.

There was a hiccup in shipping the wrong items, but as soon as I contacted customer service via chat the issue was corrected. I must share that this was one of the best customer service I received in a very long time. Keep up the excellent work!

The products available are good. The customer service is fantastic, but they are still working out some shipping bugs. I have received some items that were damaged or defrosted in shipping, but the company always made it right.

Everything in my dealings with vejii was great. My order arrived quickly and in good condition. I loved the food I ordered; the look, texture, and taste were perfect.