Kitchen Mama Reviews | Read Customer Reviews of shopkitchenmama.com

Kitchen Mama Reviews | Read Customer Reviews of shopkitchenmama.com

Kitchen Mama reviews

318 approved reviews, newest moderated first

Ravi
Sep 14, 2024
Excellent Customer Service
Reached out to Kitchen Mama for an issue with the can opener that we got for my daughter. I got an immediate response - the fastest response from a customer service person that I have ever received. We started interacting and I was getting quick responses. Issue was resolved within a matter of minutes. Even thought it was out of the warranty period, they offered to replace to and are also shipping to my daughter directly. Special thanks to Nicca who provided me the fabulous service.
Response from Kitchen MamaSep 16, 2024
Hi Ravi, Thank you for your wonderful review! We're so pleased to hear that Nicca provided you with fast and exceptional service, and that we could resolve the issue with your daughter's can opener quickly. Your satisfaction is important to us, and we're happy we could assist even beyond the warranty period. If you ever need anything else, don’t hesitate to reach out. Best, The Kitchen Mama Team
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Brent M.
Sep 13, 2024
We love our Kitchen Mama can opener
We love our Kitchen Mama can opener. After several months it stopped working and they sent us a new one within a week. Great customer service and a very useful product.
Response from Kitchen MamaSep 13, 2024
Hi Brent, Thank you for your fantastic review! We're so glad to hear that you love your Kitchen Mama can opener and that our team was able to quickly provide a replacement. Your satisfaction is our top priority! If you ever need anything else, we're here to help. Best, The Kitchen Mama Team
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steve A.
Sep 11, 2024
I had a problem with my can opener and…
I had a problem with my can opener and Kitchen Mama was quick to respond to my issue. The asked for information and once they received it they sent out a new can opener.
Response from Kitchen MamaSep 12, 2024
Hi Steve, Thank you for your review! We're glad we could quickly resolve the issue with your can opener and send out a replacement. Your satisfaction is important to us! If you need anything else, we’re here to help. Best, The Kitchen Mama Team
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Dr David H.
Sep 10, 2024
First rate can opener!
A robust design that works well on most can sizes. A great help to anyone with arthritic hands, or conditions making it difficult to use a conventional mechanical opener. Product supported by excellent customer service.
Response from Kitchen MamaSep 11, 2024
Hi Dr. Hill, Thank you so much for updating your review! We're thrilled to hear that our can opener has been helpful for you, especially with its ease of use for those with arthritic hands. We're also glad that our customer service met your expectations. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your support! Best regards, The Kitchen Mama Team
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Jim A.
Sep 9, 2024
Excellent Customer Service
This comapny was very responsive, helpful, and respectful. They replaced the product quickly once we established what was the issue. I would buy from them again if in the market for another of their products.
Response from Kitchen MamaSep 10, 2024
Hi Jim, Thank you for your kind review! We’re glad to hear that our team was able to quickly assist and resolve the issue. We truly appreciate your support and look forward to serving you again in the future! If you need anything else, we’re here to help. Best, The Kitchen Mama Team
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Sheila
Sep 8, 2024
I love my kitchen mama can opener
I love my kitchen mama can opener. I have severe arthritis and this is an invaluable tool to have in my kitchen. I’ve had this for a couple years and recently it malfunctioned. I reached out to their customer service and received an immediate response wanting to help resolve the issue which they did professionally and expeditiously. I highly recommend this can opener to anyone regardless if you have arthritis or not. It is also easy and safe to use for my four year old grandson. The only challenge with the can openeris that it is so easy to use he wants to open every can I have lol.
Response from Kitchen MamaSep 9, 2024
Hi Sheila, Thank you for your lovely review! We're so happy to hear that your Kitchen Mama can opener has been a big help with your arthritis and that our team could quickly resolve the issue. It’s great that even your grandson enjoys using it! If you need anything else, we’re here to help. Best, The Kitchen Mama Team
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Kathee C.
Sep 7, 2024
I had a shipping glitch-not Kitchen…
I had a shipping glitch-not Kitchen Mama’s fault. But I wrote them any way hoping they could intercede. Well not only did they offer to help, they found my missing package sitting in a post office 350 miles away. It got repacked and reached me a day later. Now of course I’m ecstatic I got my order. But let me tell you that is one tenacious can opener!!! I am so happy to finally writing about an excellent, fabulous example of doing right for your customer. And then they emailed to make sure I was happy with my purchase.
Response from Kitchen MamaSep 9, 2024
Hi Kathee, Thank you for your amazing review! We're so glad we could help track down your package and get it to you quickly. It's wonderful to hear that you're happy with your order and our service. We always strive to do right by our customers! If you need anything else, we’re here to help. Best, The Kitchen Mama Team
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Kim L.
Sep 3, 2024
Kitchen Mama customer service
Kitchen Mama customer service is top notch! They are quick to respond and are ready and willing to handle issues. I very much appreciate all they did to help me. I love their products!
Response from Kitchen MamaSep 4, 2024
Hi Kim, Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our customer service team and that you're loving our products. Your satisfaction is our priority, and we're always here to help. If you need anything else, don't hesitate to reach out. Best, The Kitchen Mama Team
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