Kitchen MamaReviews of shopkitchenmama.com

Bought item and about a year later it broke. Emailed company and they sent me a new one making it clear they were doing that as a favor due to it being out of warranty. A few months later the replacement broke. I emailed company expecting nothing, just so they knew. The reply indicated there were problems with the item, they would send a new one when they were ready. After an email asking the status, they sent me new one, but I had to ask.

I purchased a kitchen mama can opener about 8 months ago from Amazon. It worked great and I loved it until the other day. I got it out to use it and it was stuck in the closed position. I couldn’t get it to open up to latch it on to the can. I emailed kitchen mama’s customer service and they were very quick to respond. I sent them a few pictures and info they needed and they mailed me out a brand new opener. I received it within just a couple days! 10/10 for great customer service! Still love my can opener and hope this one lasts a long time!

Purchased can opener 11/23 however it ceased to function 6/24. Contacted customer service and received exemplary assistance with a replacement.

I bought this opener as it is a smooth side of lid opener preventing injury with grandkids. Also since it is battery operated it would work in a loss of electric event. It fits easily into a drawer. More importantly with arthritis a manual operation is no longer an option. This unit is slower to use and must push the red button to stop, but in my situation is worth it. I did encounter a defect in the unit, notified the company and had communication the same day and the following day and a new unit was sent out and is working fine. I had a follow up email to confirm receiving of unit and that it performs as advertised. Great customer service and I would recommend this unit.

I received a Kitchen Mama for Christmas and began having trouble with it a few weeks ago. After contacting a representative, they stayed in constant touch with me until it was resolved. I appreciate the dedicated time your representative took in order to make sure I was satisfied. Good customer service is difficult to find these days and I personally appreciate the attention that has been given to my issue. Many thanks!

Fantastic device. I have a bit of joint pain in the wrists and hands and this baby really helps me in the kitchen. I had an issue with an older model and the Support team sent me a replacement. Awesome prompt support, truly. Truthfully I usually expect the worst - and these guys were delightful....happy to be wrong!!