Kitchen Mama Reviews | Read Customer Reviews of shopkitchenmama.com

Kitchen Mama Reviews | Read Customer Reviews of shopkitchenmama.com

Kitchen Mama reviews

318 approved reviews, newest moderated first

Anna T.
Jan 20, 2025
The Orbit One Rechargeable Can Opener…
The Orbit One Rechargeable Can Opener is an essential addition to any kitchen. It’s convenient, efficient, and stylish — an excellent investment for anyone looking to simplify their cooking experience. Highly recommended!
Response from Kitchen MamaJan 21, 2025
Hi Anna, Thank you for your fantastic review! We’re thrilled to hear that you love the Orbit One Rechargeable Can Opener and find it to be a stylish and efficient addition to your kitchen. Your high recommendation means so much to us! If you ever need anything else, we’re always here to help. Best, The Kitchen Mama Team
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Beth H.
Jan 14, 2025
Excellent Customer Care
Kitchen Mama has excellent customer service! We had some issues with the pepper grinder my husband received as a gift. They promptly replied to inquiry and quickly sent a replacement grinder that works perfectly! So refreshing to deal with helpful, friendly people! 100% recommend!
Response from Kitchen MamaJan 15, 2025
Hi Beth, Thank you for your wonderful review! We’re so glad our team could assist you with the pepper grinder and ensure you received a replacement that works perfectly. Your recommendation means the world to us, and we’re thrilled to have provided you with a positive experience. If you ever need anything else, we’re always here to help! Best, The Kitchen Mama Team
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lyudmila P.
Jan 12, 2025
Great Customer Service
Great product. My product broke and customer service quickly replaced it. Very customer focused, no jumping through hoops, very helpful.
Response from Kitchen MamaJan 13, 2025
Hi Lyudmila, Thank you for your kind review! We’re so glad to hear that our customer service team could quickly assist you with a replacement. Your satisfaction is our priority, and we’re happy to know you had a smooth experience. If you need anything else, we’re always here to help! Best, The Kitchen Mama Team
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Kimberly
Jan 4, 2025
Great product! Amazing customer support!
I received the Kitchen Mama can opener as a Christmas gift. I was excited to use it but no matter what I did, it would not work. I contacted the company and they were the absolute best to work with! They sent out a new can opener immediately and I received it right away. I am happy to say that this one worked as soon as I put the batteries in and I got to use it yesterday. What a fantastic gift, especially for someone who struggles with arthritis or other hand pain. I love my Kitchen Mama and their customer service is amazing!
Response from Kitchen MamaJan 6, 2025
Hi Kimberly, Thank you for your wonderful review! We’re so glad our team could quickly assist you and ensure your can opener worked perfectly. It’s great to hear that you’re loving your Kitchen Mama, especially as a helpful tool for arthritis or hand pain. We’re thrilled it made such a fantastic gift! If you ever need anything else, we’re always here to help. Best, The Kitchen Mama Team
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LMH
Jan 3, 2025
Never received the one touch electric can opener
Ordered a a one touch electric can opener on 12/19/24. Paid for it the same day with PayPal. Received a notice plus USPS tracking number. It is now 1/3/25 and according to USPS item still has not been presented to them for delivery. Extremely poor service.
Response from Kitchen MamaJan 6, 2025
Hi LMH, Thank you for bringing this to our attention. We’re sorry to hear about the shipping issue with your order. Our customer service team has already reached out to you and sent a replacement can opener free of charge. Please check your email and reply to our message so we can provide you with the updated tracking information. If you have any further questions or concerns, please don’t hesitate to contact us. We’re here to help! Best regards, The Kitchen Mama Team
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Amy W.
Jan 3, 2025
Excellent customer care …
Loved the can opener but it started to not work. What excellent customer service they have !! Kept in touch with me and took care of the problem
Response from Kitchen MamaJan 3, 2025
Hi Amy, Thank you for your fantastic review! We’re so glad you loved your can opener and that our customer service team could assist you and resolve the issue. Your satisfaction means a lot to us! If you ever need anything else, we’re always here to help. Best, The Kitchen Mama Team
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Kishore K.
Jan 2, 2025
Great and friendly Customer Service
Great and friendly Customer Service. They tried to understand the problem and analyzed the root cause. They are flexible and sent the new product as a replacement to the defective one.
Response from Kitchen MamaJan 3, 2025
Hi Kishore, Thank you for your review! We’re glad to hear that our team was able to understand the issue and provide a replacement. Your satisfaction is very important to us, and we appreciate your kind words about our customer service. If you ever need anything else, we’re always here to help! Best, The Kitchen Mama Team
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Greg S.
Dec 31, 2024
Original order got lost and the staff…
Original order got lost and the staff went out of their way to send me another product over the Christmas holidays.
Response from Kitchen MamaDec 31, 2024
Hi Greg, Thank you for your wonderful review! We’re sorry to hear about the issue with your original order but are so glad our team could go the extra mile to ensure you received your product, especially during the busy holiday season. If you ever need anything else, we’re always here to help! Best, The Kitchen Mama Team
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