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My order was exactly what they said it would be and came 2 days early. My husband loves the new chair and I love the light weight of it! Saves my back loading it in the car!

Im waiting for a return receipt. I thought my problem was the battery. But it wasnt. It was my motor. I need to return the battery. I requested the RA on 8/28/26 by email.

Product arrived on time and in good condition. I don't ask for anything more.

You clearly don't care about the customer. I ordered a massager and after a week you haven't even shipped the product to me, I sent messages asking what was wrong and I didn't get any answer then I had to call, the person whom I talked to told me she would look into it and would get back to me. She never did that, two days after I called again and I was told that the product had already been shipped and that I would received it by friday august 21, nothing happened. On Sunday 23 I received a packaged from amazon prime, at first I got surprised because I hadn't ordered anything from amazon. I opened it and it was the massager I had ordered from you. I really don't think that is the way to deal with customers

Package didn’t come on time the carrier shows delivery date and it’s still not going to come today it’s gonna be later than that what it should be

Tiffany in Support Services was extremely helpful…as was Oscar, who did the installation.

I have not received the product that I ordered , so it is too early for me to comment .

Upon ordering I was given a specific date for delivery. When I inquired about it 4 days after it was supposed to arrive, I was told that the product had not been shipped. If I had known it was going to be delayed that much I would have ordered it earlier.