Healthy PetzHealthy Petz is listed under Pet Stores.
Healthy Petz (shophealthypetz.com) has 498 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Mandy M.
Thank you for all of your help with cancelling my product order, that's a big help to me. Kind regards Mandy
Response from Healthy PetzOct 14, 2026
Hi Mandy, Thank you for your kind feedback! We’re happy we could help make the cancellation process easy for you. We truly appreciate you taking the time to share your experience!
Ellie G.
Rubbish product, you can't unsubcribe at all this is a scam site. They do not respond to emails I am now trying to get a charge back and block the merchant. Awful stay clear
Response from Healthy PetzOct 13, 2026
Hi Ellie, We’re truly sorry for the frustration and inconvenience this has caused. We completely understand your concerns, and we sincerely apologize for the delay in responding. We’ve been experiencing a high volume of inquiries, which unfortunately affected our response time. We understand this is not the level of service you expected. Please rest assured that your subscription has been canceled as requested. We’re sorry again for the experience you’ve had, and we appreciate your patience and understanding. Thank you for giving us the opportunity to make things right.
customer
Very helpful and proactive member of staff.
Response from Healthy PetzOct 13, 2026
Thank you for your kind feedback! We're glad to hear our team was helpful and proactive. We really appreciate your support!
Donna
When we finally received the item, we started using Collagen, we noticed that our dog's skin cleared up, and she's acting like a puppy again. This stuff is amazing. She is not itching like she did, and I'm sure she feels so much better. Thank you!!
Response from Healthy PetzOct 13, 2026
Hi Donna, Thank you so much for sharing your experience! We’re so happy to hear that your dog is feeling better and enjoying life more comfortably. It means a lot to us to know you’ve seen such a positive change. Thank you for your trust and support!
Jan D.
Ordering and deliveries have been very efficient but contacting Healthy Petz has been difficult. I replied to an email which had been send by a mailing list but when I replied and clicked reply, I had a message informing me the email address does not exist. Please contact me directly via email which I can reply to.
Response from Healthy PetzOct 13, 2026
Hello Jan, Thank you for your feedback! We're glad to hear your ordering and delivery experience has been efficient, and we're sorry that contacting us has been difficult. We're currently receiving a high volume of emails, but we're doing our best to respond to everyone. Unfortunately, we haven't been able to locate your details under the name Jan Dalton. Could you please email us directly at [email protected] so we can look into this and assist you further? We appreciate your patience and understanding!
Diane C.
Very quick service and very efficient customer service
Response from Healthy PetzOct 13, 2026
Thank you for your lovely feedback, Diane! We're glad to hear you had a smooth experience with our service and customer support. We truly appreciate you taking the time to share your experience with us!
T D.
Exceptional service cancelling subscription and dealing with refund
Response from Healthy PetzOct 13, 2026
We’re glad we could make the cancellation and refund process straightforward for you. Thank you for sharing your experience and for recognizing our team’s efforts. We truly appreciate your feedback and support!
Ian K.
Great product, great service, dog is much better.
Response from Healthy PetzOct 13, 2026
Hi Ian, thank you for sharing your experience! We’re so pleased to hear that your dog is doing much better. It means a lot to us that you’re happy with both the product and our service. Wishing your furry friend continued health and happiness!
