Ina E.
Very quick and helpful
Very quick and helpful! Thanks
Response from Healthy PetzOct 15, 2026
Hi Ina, it’s great to know you had a positive experience with our support team. Thank you for choosing Healthy Petz!

Healthy Petz is listed under Pet Stores.
Healthy Petz (shophealthypetz.com) has 498 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ina E.
Very quick and helpful! Thanks
Response from Healthy PetzOct 15, 2026
Hi Ina, it’s great to know you had a positive experience with our support team. Thank you for choosing Healthy Petz!
rose W.
I went to their site but never even put anything in a cart. Now I get an email stating I never checked out. Huh? How can I check out without even putting something in the cart?
Response from Healthy PetzOct 15, 2026
Hi Rose, We’re sorry for the confusion and understand why this would be concerning. We’d appreciate the opportunity to look into this and clarify what happened. Please email us at [email protected] with the subject line “PRIORITY – [Your Order Number]” so our team can review your concern and assist you as soon as possible. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Linda D.
I wasn’t aware of the monthly subscription but this was easily rectified
Response from Healthy PetzOct 15, 2026
Hi Linda, We understand that subscriptions can sometimes come as a surprise, and we’re happy we could help get everything sorted out. We truly appreciate your feedback!
bernardo
Rep was able to cancel my order that was accidently placed.
Response from Healthy PetzOct 15, 2026
Hi Bernardo, we appreciate you taking the time to leave us a review! We’re glad our representative could help resolve this for you. Once again, thank you!
Tamsin B.
Within days of using his product, my dog developed severe allergic reaction, this was beyond non stop scratching, this was painful to watch :-( I contacted Healthy Petz and they responded by cancelling my "membership" - never signed up for any membership! I requested my money back as per they 60 day money back guarantee and silence since then.
Response from Healthy PetzOct 15, 2026
Dear Tamsin, We’re very sorry to hear about your dog’s reaction and understand how upsetting this must have been. We also apologize for the delay in getting back to you regarding your refund request. This is not the experience we want for our customers, and we’d appreciate the opportunity to look into this and help resolve the matter. Please email us at [email protected] with the subject line “PRIORITY – [Your Order Number]” so our team can prioritize your concern and assist you as soon as possible. Thank you for bringing this to our attention, and we sincerely apologize for the stress and inconvenience caused.
Jeannee S.
Product is not suitable for my sick dog. They were very courteous of our situation. Great customer support.
Response from Healthy PetzOct 15, 2026
Hello Jeannee, We truly appreciate your understanding and thoughtful feedback. We’re sorry the product wasn’t suitable for your dog, and we hope they feel better soon. Thank you for giving us the opportunity to assist you!
Wendy B.
Problem was resolved quickly and efficiently. Thank you
Response from Healthy PetzOct 15, 2026
Hi Wendy, We’re happy to hear everything was sorted out smoothly! Thank you for your patience and for taking the time to share your experience with us.
Brian D.
Due to my own misunderstanding I had made an error on my original order. When I realised this I emailed your company and the problem was rectified efficiently and immediately ! Very impressive ! Thank you ! 🙏👍✅
Response from Healthy PetzOct 15, 2026
Thank you for the lovely review, Brian! We're glad we could get everything corrected for you promptly. We appreciate your trust in Healthy Petz and are always here if you need any assistance!