shopgoodwillReviews of shopgoodwill.com

If I could’ve given negative stars I would have. From my experience, a shopper has about a 70% chance of the item descriptions being purposefully dishonest. I think the website is trying to liquidate items that wouldn’t sell in the stores and this is how they decided to attempt to turn a profit on broken down stuff that should be thrown away.

Shopgoodwill Of North Georgia Is Horrible, I just recently purchased an Ibanez electric guitar from this location, When I received it it was banged up something terrible, it was not this way in the listing pictures, I zoomed in on every picture and observed what few minor blemishes it had, nothing to amount to anything but when I received it it had major scrapes, and scars all the way threw the paint, My guess is that little kids got a hold of it and played with it, When I contacted management about this they were totally unconcerned, they just said we sold it as is but the way it was when it was listed and the way it was when I received it was totally different and this damaged did not happen in shipping, the guitar was fairly well packed and there was no damage to the box, so all this damaged happened after they took pictures of it and the time it was packed for shipping, So with all this said if you are smart you will avoid buying anything from Shopgoodwill Of North Georgia

I have been fortunate in finding various greatly discounted cashmere and leather items. Also, certain sterling silver items. However three separate times, collectible glass items I won at bid arrived in shards because they were poorly packaged, and each time they refused to sign a waiver of claims so that I could claim the true insured value of the item from the carrier. After all my work at locating these gems, I can only get a refund of the bid price and shipping. DON’T BUY GLASS from them. Clearly, there is no training or guidance where packaging is concerned.

I won two 24 inch wooden figures and paid for them right away. After 9 days they were still not shipped. I wrote to them and they told me they couldn’t find them and they issued a refund to me. I wrote back and asked them how it’s possible to lose two 24 inch tall figures. They wrote back and told me “thank you for your business” and closed my case.

Have won a few earring sets, they charge nearly $12 to ship thru fedex and will not adjust fees based on weights. Have received a couple broken items that were not disclosed in listing. Customer service is slow and often not helpful. Sad, it’s very much become “greed will” for stuff donated for free.

Shopgoodwill is a notoriously corrupt online retailer. Their advertising practices are atrocious, and they scapegoat their employees for any issues. It’s as if they train their staff to provide inaccurate product descriptions and misleading advertisements. The company’s customer service is absolutely dreadful. They fail to respond with genuine assistance or prioritize customer satisfaction, even after years of shopping or substantial spending. Moreover, they impose exorbitant fees for no apparent reason and deliberately miscalculate shipping costs, such as charging a 1-pound item as 12 pounds. To add insult to injury, Shopgoodwill lacks a dedicated telephone number for customer support, making it impossible to resolve issues or speak to a representative. This company is a complete scam, and it’s truly unfortunate!

The best thing to do is Not shop there, since they constantly raise prices.$20.00 for used wore out jeans- you can get them new at rose’s for $10. They are at the price of Gabriel’s.so it’s better to go buy new. If everyone stops going maybe they will get the hint to bring prices to $2-3.00

Over the years I have had more negative customer service experiences than positive. FedEx shipping services are horrible and when contacting goodwill middle Tennessee they have zero clue how to handle issues and then are beyond rude and unhelpful in resolving the matter. Western CT Goodwill sells counterfeit items. Buyer beware!!!