shopgoodwillReviews of shopgoodwill.com

You need to watch out for shipping prices and I hate to admit I got caught twice by not checking. This time I ended up paying close to $50 to ship a guitar. Ridiculous. In this case it was Goodwill Industries of Middle Tennessee. (Watch out for Florida and Texas). The website isn't very good. If you look at an item it won't bring you back to it on the previous page. You have to hunt/scroll to figure out where you were. Also, they should have seller ratings but never will because they know there would be many low ratings. Customer service is a complete waste of time because it only exists to make excuses. They will never resolve anything but just tell you why you are getting screwed. They know who/what they are and they don't care.

I found something good on last Friday, and there was an option as "Buy now" and I did. Paid $487 and purchased that item. This morning I got an email about refund and cancellation of sale. I guess someone at the Goodwill wanted to buy that item and then cancelled my purchase. Weird beavior

My local store in Colorado Springs stopped doing the online auctions for awhile. They started back up so I thought I would give it a try again. I was the highest budder on two auctions, for records lots. They don't do pickup, surprised, but ok. Received the records two lots but one lot was wrong. The records were Elvis, and one of the records in the missing lot was possibly worth a lot of money. The second auction I won was a keyboard. This was from Delaware and Delaware county. I received it and it was missing the manual and the power supply. I don't buy things without the power supply, because they can be hard to get or really expensive. It really sucks that Goodwill is horrible. They are supposed to be giving people job skills, but they are giving the workers bad business practices that no other employer wants

Ridiculous prices for designer brands and non designer brands. Online purses, shoes, and clothes are filthy, and over worn. How can this “Non Profit Organization” became such a lucrative and greedy business. This is absolutely ridiculous.

The ads on ShopGoodwill are becoming disruptive to the user experience. They block the items listed and interfere with the bidding process. Its becoming worse and worse to the point as a MAJOR buyer on the platform, I am giving up. Its very tacky for ShopGoodwill to actually use ads.

Whoever came up with the idea to have ads pop up at the bottom of the screen is stupid. Half of the time you can’t hit the button to bid because it’s covered up by an ad that you can’t get by, move, or shrink. I’ve lost several items like this.

I just won an auction from the Wilmington DE auction location and after 10 days I messaged them to find out the item I won was missing and several days later of back and forth was issued a refund. Real professional organization Goodwill.

FRAUD ALERT!!!!! I signed up for an account but did not put my credit card info in until I was ready to bid. A CONTINUE button was coming up after about every fifth item I scrolled past, and I thought it was to continue setting up my account. It wanted my info again to access my account, then took me to another site to enter my charge card info. After I entered that, it asked me which subscription level I wanted, with the lowest amount being over $70! I realized there was a problem and exited the page. It took a lot of work to find the Real place on shopGoodwill to enter the card info. I also changed my password. Once done, I checked my charge card and found that, sure enough, there was a $70 RECURRING charge on it. Reported as Fraud, and cancelled the card. What a pain! Goodwill should be ASHAMED that they allow a scam company like this to use their website. What the F* are they thinking? They proclaim that they help the disabled, but have no issues with doing unethical things that ruin their reputation and lose customers.