shopgoodwillReviews of shopgoodwill.com

What I bought was $14.99,all done and said I paid around $50. But I was excited to get it. A Le Sportsac purse, expensive brand, good quality brand. What I got was the cheapest material, the worst sewing job. All the material is frayed, it's terrible.

Goodwill is really getting silly. The shipping costs are getting out of hand. They wanted $23.00 shipping on a small 2 pound package. The Goodwill listing that I was going to bid on is 65 miles from me. I am a reseller, I could ship the same package to them from here for under $8.00.

I had won a bid on a 9+lb box of jewelry with the Central and Northern Arizona Goodwill Store. The title stated the jewelry box contained bohemian, fashion, jewelry with some DESIGNER names. I did some research as to what the DESIGNER word meant in this regard and what I received was anything but that. I expected some if not most, of the jewelry to be fashion. I did not expect that the ONLY DESIGNER name in my box would be a few Claire's pieces, if Claire's is even considered DESIGNER. I feel scammed and shafted. This is not how a company who receives donations should do business. Shame on Goodwill for their deceiving name, nature, and taking advantage of consumers like me for their big wig, monetary gain. BADWILL corporate should be imprisoned as their lack of integrity and overall fillation of greed, should be a crime.

Stop trying to f.... your customers over by attempting to add advertisement to the search function. Maybe the company needs to consider some salary cuts as opposed to exploiting customers. Goodwill Industries International (National Level): In 2023, President and CEO Steven C. Preston earned $600,308, while the Chief Operating Officer and Chief Marketing Officer made over $313,000. Wow. And you feel you're helping communities?? More like raping them.

Outrageous shipping charges and beyond excessive delays in shipping. Totally unacceptable and they are fortunate that they don’t have their own review sites for individual GW selling sites. That would most definitely affect a potential buyer’s decision to bid on their site. What a farce. BTW, I have purchased four times (glutton for punishment? No, they just had what I wanted, but that doesn’t excuse their pi$$poor service and excessive shipping/handling charges!).

Deceptive item pictures. They do not disclose damages to the products shown. Pictures shown are taken at angles to not show damage. Buyer beware.

With Shopgoodwill.com the customer is always WRONG. I won three auctions with Goodwill of the Heartlands (Cedar Rapids, IA). They offered combined shipping, then told me to PICK UP THE ORDER from NEW York. I emailed them three times--no answer. shopgoodwill.com customer service (714 492-1150) ignored the problem. No recourse--everything is entirely in their favor.

Don't buy anything from ShopGoodwill. Prices are heavily marked up, you'll have to pay a lot for shipping and you have no return options. It's better to buy something new on Amazon or used on eBay to avoid the headache. In fact, while you're at it, shop a local thrift store instead of Goodwill stores. Goodwill ridiculously marks up prices in their retail stores to match eBay prices... and if you're shopping at Goodwill just to flip things on the internet and turn a profit, get lost. You're the reason prices have increased so much at thrift stores and no one wants you there.