Shoe CarnivalReviews of shoecarnival.com

Annoying messages constantly one after another everyday every minute been trying to remove my email address I do not want to receive any products from this business hope no one else has to go through this

Ordered two pair of Lugz clipper slip-on's and my order showed completed but never received the product. This used to be my Go-To store for shoes, but not anymore. Cannot seem to get anyone from the store to explain why they never shipped the product.

I would give them a zero if I could. I ordered shoes and they sent the wrong pair. They wouldn’t just send me the correct pair and let me send the wrong ugly shoes they sent me back. I had to do a return send them back wait for my return then could reworded the correct ones. What an inconvenience for me when it was their fault the wrong shoes were sent. The shoes were for a trip and did not get here in time. I will NEVER order from Shoe Carnival again and I’ve told everyone I know how bad their customer service is!

Mike at store # 148 has the greatest customer service! He helped me with my shoe purchase and he went above and beyond he helped my 84 year old mother out to our car! As she can't stand or walk very far by herself thank you for the great experience will diffently be back!!

I would rate the place a 0 if possible. Working at the distribution center I seen countless people make mistakes like somehow putting only one shoe in a box. Wrong stuff shipped or damaged. The company doesn't care about you or your family and if you have a medical emergency like taking your daughter to the hospital and even have hospital notes showing it was serious they still give you a point for taking off. Also if you have paid time off and use it to take a day off you better hope that a certain amount of others don't call out for that day or you will get a point as well. I've seen some of the hardest workers there get treated like dogs and the managements lazy favorites get rewarded and don't have to work by the same standards set for the rest. I've never in my life worked for a place that was as bad as they are and never will again. If you have a family then I recommend never working for them as they don't care about anyone but themselves and their sales. Horrible pay and even horrible leads. Not to mention I never received my last check after leaving smh

This was once my go to place for men's shoes, however that has drastically changed. I will post this info in as many places as I can. This is from my FACEBOOK post on this company: ** One year ago bought a pair of Men's Freeman Jason Oxfords (formally known as Freemen Jason Dress Shoes) Since then they marked them up FIFTEEN DOLLARS Was 29.98 Now $54.98. The original draw to Carnival was their affordable prices - not any more. They will go the way of PAYLESS and fade away. With ridiculous increases like this there is no need to shop here, just shop brand retail they have lots of sales. Sure you pay a bit more but you get what you pay for. Show carnival is now a money grab company. And sadly from what I am now seeing from other reviews the quality is going down as well. PAYLESS SHOE SOURCE keeps ringing in my head. Go brand/retail find the sales, you will make out better. I know that I have.

Great service esp. the one who assisted us… Generally wall-wall fashionable shoes at Super Prices!

Got really nice flip flops for super cheap. Stuff was friendly and helpful