Jonathan H.
Shipsurance is absolutely a scam
Shipsurance is absolutely a scam. Their policy provides so many loop holes for them to get out of paying the claim that you might as well throw the additional shipping cost in the trash. I will never do business with this scam company again and fully intend to sue them for operating in bad faith and/ or false advertisement. They waited until the customer returned the item to decide the claim and therefore rejected the claim under the customer requesting a replacement and returning the item. Putting it on the customer to take pictures is no way to operate. You will not be allowed to cheat people for long.
Response from ShipsuranceApr 20, 2023
Jonathan - Please reach out to our claims team. We would never request the item is shipped back to you.


