ShipsuranceReviews of shipsurance.com

Beware! When you go into put a claim on a package Shipsurance requires you to send a link to your client. Through the link, your client is required to certify that the claim you are opening for this client's package is truthful!!! In my case I had a client whose package was lost and that Amazon refunded them for. Why would this client fill out a form to certify the claim for me? It is RIDICULOUS! No client is going to fill out a form especially if they didn't receive a package or it was damaged! I cancelled my policy after only 2 months of working with these scam artists! SHAME

Ridiculous. Save your money so you can cover any potential losses yourself. Shipsurance isn’t going to cover ship.

What a scam. We've insured a number of our shipments over the years with Shipsurance and in the rare instance we had a package damaged in transit where we needed to file a claim... they flat out denied it citing obscure terms "Items must not be shipped in the original manufacturers packaging or any packaging that alludes to the contents. (Exclusion E)". So indicating what the item could basically get your claim denied. We shipped it in a heavy duty box, the item insulated with inches of padding all around. Sellers beware of Shipsurance if you're considering them. Most sellers using Shipsurance on ShipStation or ShippingEasy will never need to file a claim and continue to pay for insurance coverage to protect against the rare instance they need to file a claim. They make this process incredibly difficult and once you finish submitting all the documentation it's highly likely they will deny this claim. Often times it makes more sense to "self-insure"... save the money would have spent paying them and absorb the loss as needed. This is a borderline scam. You're better off insuring your package with FedEx, UPS, USPS, or self-insuring it.

Absolutely worse service. My claim agent Emma was very rude and unprofessional. She did not provide proper answers in email, and when called on her extension, her reply was 'whatever'. Their terms and conditions are very vague. Their classification of objects insured is very unclear. They try very hard to decline the objects by putting them in uncovered categories. They classified any toys running on commonly used AA or AAA batteries under the category of electronics. These toys were cars and snap circuits and 3D pen suitable for 8 yr old.

Do not use this company. They are selling fraudulent insurance to companies like mine. I have given them 1,000's of dollars over the last 3 years and I had to file 2 claims. The only thing they offered was to tell me to shove it. They will use any excuse to deny your claim. We never received a dime on our 2 claims over a 3 year period. We are moving to u pic insurance, the only insurance company partnered with USPS.

This is the worst package insurance you can ever use. They are in no uncertain words scammers, thieves, shameless fraudsters. They require a lot of information that is very difficult to get in e-commerce. Also, they WILL DENY YOUR CLAIM IF YOUR COMPANY NAME IS ON THE BOX. Can you believe that? I couldn't believe it either. Company's put their names on boxes, obviously so these thieves use that as a reason to deny claims. BEWARE -- DO NOT USE THEM. And do not use GOSHIPPO.COM BECAUSE THAT'S THEIR INSURANCE OF CHOICE.