Ship Smart Inc.Reviews of shipsmart.com

From pickup in Kansas City to delivery in Brooklyn, everything was handled smoothly and professionally. I would use them again.

Ship Smart will give you a quote that is competitive then after they pick up your items you will get a call telling you that your cost will be 50% more than the quote. You will have to pay the increase or they will charge you for packaging materials and labor and for the cost to deliver your items back to you. So you have not choice but to pay them. After this happened to me I did some more looking online and found this has happened to many of their customers. This is dishonest and a bad business practice. Do not do business with this disreputable company.

It was really sad how they could not provide anywhere close to an accurate arrival date. When I offered to pay the mark up to get better service, they kept telling me it was too expensive. I slept on the floor for six nights - due to their inability to help me plan my cross-country drive! They did let me call the local vendor and plead my case, and my call did get the final delivery about two days faster. They don't tell you but the cost of the pallets is added to their final cost. The estimator used up front is only for tiny boxes. After they had my stuff, my price rose by 50%! On the upside (and there was very little), everything did arrive safely.

Good communication and our table was delivered safe and sound! Great company and nice people who care about you and your belongings. Thank you!

Excellent from start to finish!

This is a good company. The process online was easy to follow. They respond promptly. All my possessions and family heirlooms arrived in great condition. The loading and the unloading at the destination all went smoothly. There was a delay in involved, but this company “made it right” to my complete satisfaction. All the people involved were courteous and efficient, and I was very pleased. I give them a very high recommendation.

Great move. No damage I am very happy with the price, service, movers. Will use again.

I thought the staff was very professional. They handled my items with care and everything arrived to my doorstep safely. I would highly recommend using Ship Smart!