LORRAINE
Great service
Great service, price & delivery!
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
759 approved reviews, newest moderated first
LORRAINE
Great service, price & delivery!
Linda
Excellent service I shipped two family tables to my nephew in Chicago. The men arrived at my house a few minutes before the scheduled time, went upstairs and collected the tables and left all within 5 minutes. Ship Smart arranged delivery with my nephew, and the tables were delivered in good condition. I was kept informed throughout the process, and am very satisfied.
Deanie
The employees were fabulous. Trish and especially Carla were extremely helpful to me. The men that picked up my boxes and the men that delivered my boxes were professional,courteous and so nice to me. Everything went smoothly, I really felt that ShipSmart was a first class company.
Kathy
Ship Smart did a marvelous job of shipping an executive desk to NY and a jukebox to AZ for us. We chose to have both crated for extra piece of mind. Both arrived in the same condition they had departed the house. The recipients were impressed by the packing. Ship Smart did a great job of keeping us informed during the process of collecting, transporting and delivering these heirlooms.
Norma
Ship Smart is on time for pick up, they are careful with my items, and the items arrive at the destination in great condition. I’ve used Ship Smart three times and I’m planning a fourth right now. Employees are very nice and knowledgeable and call you back when they say they will.
Rebecca H.
I had a very positive experience with Ship Smart during a very difficult, stressful period in my life. They helped ship my belongings back to me from another state safely during the COVID-19 pandemic and my interactions with all their staff were positive and friendly.
Response from Ship Smart Inc.May 27, 2020
Hi Rebecca, Glad we could help you with small move and ease some of your stress.
ANITA
Shipsmart is a bit pricey, but you get what you pay for. We have used them twice, from New York to Florida and from New York to Texas. Not 1 item lost or broken! Clear prompt communication and everything went amazingly well both times. We highly recommend.
Mel K.
Everyone was professional and my beautiful cabinet was wrapped perfect.