ShipHeroShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
510 approved reviews, newest moderated first
Klair J.
Had some backend things to workout with our ShipHero account, and Nicolas got everything resolved quickly and communicated clearly. He was great to work with!
Response from ShipHeroFeb 2, 2023
Hello Klair, Thank you for the review and thanks for letting us know about Nicolas' superpowers! We're so glad he was able to help.
anon
Nicolas was great. Although the problem couldn't be solved because of tech issues, he was the only one who actually came back with an answer. Very friendly guy!
Response from ShipHeroJan 26, 2023
Hello! Thank you for taking a moment to leave us a review and letting us know that Nicolas is awesome. We agree! Thanks again!
Orlando
Su apoyo nos ayudó a entender el problema y buscar la solución
Response from ShipHeroJan 30, 2023
Buen día Orlando, gracias por su tiempo y por tu review! Nos alegramos de que nuestro equipo de soporte haya ayudado a solucionar cualquier inconveniente.
Sabrina Z.
John Edward at the help desk is very helpful in providing me a quick and comprehensive answer. I appreciate your help!
Response from ShipHeroJan 26, 2023
Hi Sabrina, I'm so glad that John was able to help you and get your question answered. Thank you for taking a moment to leave us a review as well. We really appreciate the feedback!
Ahmed K.
Always responsive & follow up with any issues
Response from ShipHeroJan 5, 2023
Hello Ahmed, Thank you so much for taking time to leave us a review and for giving us 5 stars! Grateful to know our team has been able to help in the case issues arise. Thanks again!
AKE
Great service. I asked so many questions being new and the teams patience was amazing.
Response from ShipHeroJan 5, 2023
Hello AKE! We're so grateful for your review and glad that our team has exhibited patience as you get up to speed. Learning any new system is always a learning curve which our Client Support and Implementation teams completely understand. Patience is a must! Thanks again!
Abigail G.
Tami is the best!
Response from ShipHeroJan 5, 2023
Hello Abigail, Thanks for giving Tami a shout-out, we appreciate it!
Laiba A.
Leti is the most amazing employee shiphero has, she's quick, make sure your problem has been solved, tries her best to solve the issue as soon as possible. thanks!!!
Response from ShipHeroDec 29, 2022
Hi Laiba, Thank you for taking the time to let us know that Leti has been a Client Support rockstar! We're so glad that she was able to quickly resolve your issue and worked hard to get everything sorted. Thank you again!