ShipHeroShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x
ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
510 approved reviews, newest moderated first
Caroline B.
I contacted Shiphero in regards to an order. The response was fast and very helpful. Very happy about the interaction overall. Thank you
Response from ShipHeroFeb 13, 2023
Hi Caroline, Thanks for leaving us such a great review! We're so glad our team was able to resolve your issue quickly. Thanks again!
Divine
Agent was able to provide all information needed.
Response from ShipHeroFeb 13, 2023
Hi Divine, Thanks for the review - we appreciate it!
nicole
carolos G is amazing, went above and beyond
Response from ShipHeroFeb 13, 2023
Hi Nicole, Thanks for recognizing Carlos and his amazing work! We appreciate it!
Michael D.
My business CROSSNET has struggled using ShipHero. They seem incapable of fulfilling B2B and FBA orders on time. We have been unable to process some FBA orders since December! Please do not work with ShipHero. I have never seen a logistics partner so incompetent. We work with ShipBob for another business and it's night and day the competency. I am so upset with the service, sense of urgency, and client relations at ShipHero. It has been an awful experience.
Response from ShipHeroFeb 13, 2023
Hello Michael, Thank you for taking the time to leave a comment. Members of our team have spoken to folks at CrossNet to help resolve this issue. We are confident we can work together to find a resolution. Thank you.
customer
The best staff, quick shipping, quick responses
Response from ShipHeroFeb 13, 2023
Hi Hero! Thanks for taking a minute to give us a thumbs up - we're glad that our team has met your expectations. We look forward to continuing to work together!
Krishna G.
I must say I am very happy with the assistance provided by Nicolas Garcias with concerns and issues we have had in terms of inventory,adjustments requirements,order which need special assistance etc. Nicolas quickly understands the needs of the customers and quick jumps to help and resolve in the shortest time possible. I have been lovely working with him. Thanks!
Response from ShipHeroFeb 13, 2023
Hi Krishna, Thanks for letting us know how amazing Nicolas is - we love it when the work of our Client Support team members gets called out! We look forward to continuing to work with you.
Irina S.
I had a great experience with Shiphero agent, Tolya Petrosian. He was able to create the complicated reports that i requested, in a short time period with lots of details. Thank you again, Tolya!
Response from ShipHeroFeb 2, 2023
Hi Irina! Thank you for taking a moment to give Tolya a shout-out! We're so glad he was able to help and help quickly! We always appreciate the feedback.
Suzanne S.
When I needed answers or help regarding Unfulfilled Orders, shipping or general questions, I can always rely on Sole to follow up with quick answers.
Response from ShipHeroFeb 2, 2023
Hi Suzanne, Thank you for taking a minute to provide some feedback. We're glad that Sole was able to help you out. Thanks again!