aida A.
excellent service
Given the short notice that I gave them, David was able to get my car picked up and the auto carrier delivered it earlier than anticipated which was great! Highly recommend them.
Ship A Car Direct is listed under Shipping & Logistics.
Ship A Car Direct (shipacardirect.com) has 828 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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aida A.
Given the short notice that I gave them, David was able to get my car picked up and the auto carrier delivered it earlier than anticipated which was great! Highly recommend them.
Anni B.
I cannot say enough good things about my experience with shipping my daughter's car from Los Angeles, CA to Louisville, KY with Ship A Car Direct. The entire process was easy, efficient and flawless. David was invaluable to me, getting everything in order and keeping me informed of what steps were next, every step of the way. The car was picked up within two days of us contacting them, and delivered a day early by a very professional driver in a very nice, clean transport truck, in perfect shape for a very reasonable price - $800. My initial quote never once changed from first contact through delivery of the car. There weren't and aren't any weird upcharges or surprises at any point in the transaction. I loved having the eyes, ears and hammer of a third party on my side during the entire process. I read a ton of reviews. After reading all of Ship A Car Direct reviews, as well as their responses to any issue that arose - which was outstanding - they were the ONLY company I felt 110% confident in going with. There is a lot of absurdity and irrelevance to wade through in the reviews. Here are the three most important things to keep in mind when reading them, making your decision and going through the shipping process: #1 - The car arrived in the same shape it was in when loaded. This is the number one MOST important thing. Hold that thought out in front of you like a boss. #2 - REMEMBER: The delivery date is ALWAYS an ESTIMATE. The car may arrive on time, days early or days late. Expect any range of that to be NORMAL, not fair game for complaining or reduced ratings. Your vehicle must travel across miles of roadways, snarled traffic, detours, road closures, accidents, bad weather and sometimes unsafe and OH MY GOODNESS dirty road and grime conditions! YES your car may get dirty or have road tar! SERIOUSLY PEOPLE PUT ON YOUR BIG GIRL PANTIES: BE REAL and BE FAIR in your expectations and in your final reviews. Refer to #1 if you get confused at any point. If you think you can do a better job at this, then YOU drive your car to its destination and expect to achieve full enlightenment on this topic whenever you do arrive. But wait, you need this help, so be realistic in what's possible with the physical transportation of your vehicle across the miles. We're talking transport trucks, not teleportation. #3 - BE SMART & FOLLOW ALL THE RULES: If you did something stupid like stow personal items behind the seats to save yourself a few bucks at the post office (the place you should have shipped out your personal items) when you were told to not do this under ANY circumstances, or had some crazy fandangled after market car system that changed the cars basic and normal operation, and didn't provide full disclosure along with several printed signs in at least two languages taped to the windows, or if the delivery driver didn't speak to you with rainbows and butterflies in his voice, or if the driver didn't speak the worlds most perfect Edwardian High Society English - slap yourself and MOVE ON. You're not selecting a dress for the Oscars, you're hiring a trucking company through a broker who will see your car through for you across country with the goal of achieving that almighty #1 goal. You're only going to make yourself look bad blaming the broker for your own mistakes. Once again, refer to #1 if you're at all confused in any way on these concepts. We could not have been happier with a situation that can be filled with pitfalls over one of your most important and costly possessions. I have zero affiliation with this company, I'm the founder of a 15 year old non-profit who helps women through surgery all over the world, so I had no previous experience moving a car and was really worried about how to do this until I found them. I would give Ship A Car Direct 20 stars if I could. A million billion thank yous. I'd use them again in a heartbeat and highly recommend that you do, too.
Jamie M.
Ship a Car Direct was awesome. We were moving cross country and had a million things to worry about. This one by far the easiest things to handle: Matt was very informative, helpful and knowledgeable. He kept in touch, sent great tips, and made the whole experience much simpler. 5 stars
Mary T.
Emily at Ship A Car Direct was knowledgeable, very patient and extremely understanding of my stress level as a person shipping a brand new car across country. As I stressed worrying about meeting my required timeline, Emily "held my hand" and assured me all would work out as we were waiting for a transport company to bid on shipping the car. Her customer service is impeccable and it was great to work with her throughout this process. I sincerely thank Emily for her patience and understanding. My car was assigned to Ramaz Trans Incorporated out of Lansdale, PA -- which is the state I live in. It is a family-owned transport company. I worked with Teona to set everything up. Teona was very customer oriented, focused and kind. She understood my nervousness and assured me that her company would take care of my car and deliver it in excellent shape. Ramaz and Teona picked the car up on time as scheduled. They had a beautiful new carrier truck and I immediately felt comfortable in the fact that the car would be well cared for until it arrived in California. The car arrived on time and in excellent condition. I would highly recommend Ramaz Transport Inc. for anyone wanting to ship a car across country. Their integrity and commitment made it a pleasure to do business with them. My sincere thanks to both Teona and Ramaz for their excellent customer service and caring.
Henry T.
Great experience with this company. It has fast service and good staff . Car was delivered safe and sound. I Would like to recommend this company .
Drew
Ship a Car Direct did a good job of setting up a carrier to get our car from NC to CO. The only hiccup was that it was to be shipped over the Christmas/New Year's holiday. That delayed its shipping but that was due to unavailable shippers and no fault of Ship a Car Direct. If we had to move again (I hope not), I would not hesitate in trusting them to help get m vehicles where they need to be.
Bill
I found Ship A Car after searching on Google. I was impressed by the videos on their website. After placing the order, Dale and Ship A Car emailed me a dozen times over the next few days, keeping me up to date on the status of my car and giving me friendly reminders about the process, like "remember to stop at the ATM or have a check ready". I'd definitely recommend them and would hire them again myself.
Alia P.
After talking to several rude and difficult companies about transporting my vehicle, I found Ship-A-Car Direct. I spoke with David who was very informative and quickly advised that he could safely ship my car from Coral Gables, Florida to Charlotte, NC in one day. Within one day of making an initial contact with him, my car was picked up and in my possesion the next afternoon. Great job!