Ship A Car DirectReviews of shipacardirect.com

*** EDITED from 2 stars to 3 as the manager from Ship A Car has contacted me to try and rectify the situation and I appreciate the customer service****. Not a great first experience shipping our car cross country for our move.The cost to ship ended up being more than what was quoted. Second, it was not easy reaching Scott or the 24 hour direct line at Ship A Car. We had to bend over backwards to try to figure out when our car would be picked up and the pickup date ended up being late. Since our driver was late, this resulted in our delivery being a day late with nobody to receive the car, even though I was promised it would arrive in the drop off date that I gave Ship A Car. Our driver Dean was extremely rude, unprofessional and misogynistic when I expressed my concerns about the delivery date since we would not be home to receive the car. All in all, I would try Ship A Car again as I appreciate the kindness shown after posting my review about my experience. I think this company has potential, they just need to vet their carriers a little better.

The service was good, but this review for rebate process is really annoying. I have done the reviews twice but was still told I hadn't done on trustpilot. So I checked again and I really have! Below was my orinigal review. Two stars off for this reviewing processing. If you know there are two reviews, why not providing me at the beginning? ---------------- Great Service The price and service were both good. There was some communication problem between me and the carrier driver. He didn't come to our home to pick up the car; instead I drove the car to his carrier, and then he drove me back home. The driver was polite and nice. The car arrived without any problem noticed. The agent from Ship A Car Direct was Stefan, who was a very helpful person showing care. Would have another order if I have a car to ship in future.