Ship A Car DirectReviews of shipacardirect.com

This review goes back to a transaction on December 2018. We worked with Jennifer. She was very good. The problem with my car was only determined last year by South Jersey Auto Body. The car, a 2004 Audi S4 was shipped to Philadelphia from Denver by BML Transport LLC. We had a very difficult move and after I picked up the car in Philadelphia and took it to the house we were renting in South Jersey until we could find a home to purchase. It was cold and snowy and after I picked up the car I noticed the front half inch of trim on the drivers side door broke off when I opened the door. I was bummed out but I didn't think much about it. I had to much going on. I than noticed ice building up inside the car on the running boards on all four doors. I thought a door seal might be bad but this car had never leaked since I owned it and certainly not on all four doors leaking. I had to buy a car cover to keep the water out. I did not no what was happening and was really upset. It was finally determined later that the door frames had been severely overstressed in transport. The transport guy had actually tightened the chains to much. That's what shoved the door panel trim forward and caused all four door seals to not seal up. It took me a long time to save up for this automobile and it was never the same. I understand too much time has gone by for any recourse. However I trusted Ship A Car Direct to take care of my car and they failed. I didn't have a reference number so I included the quote number if anybody cares. Thank you.

At the end of the day, the car move worked out perfectly (in our case a Honda being shipped from San Francisco to Seattle) - awesome staff on both ends, easy to pay, and more. The ship a car direct app was also helpful. Prices reasonable and better than what our movers would have charged. Only reason I went with 4 stars instead of 5 is that our 3-day window nearly came and went without a carrier accepting the order. Everyone I spoke with at ship a car direct wasn’t remotely concerned, but I think setting this expectation in advance (e.g., that 30% of cars get shipped on day 1 of the window, 40% on day 2, etc) would have helped to lower our anxiety.

It was a very professional experience working with Ship A Car Direct. There was an assigned coordinator throughout the process, who guided at each step and was very proactive with the communication. Transparency in the costing.

Outstanding customer service. Very responsive and attentive. Carrier driver was very knowledgeable and professional. The only way to ship a car!!

I had an overall great experience with Ship a Car Direct! Once I got the system down (who to call/text re. different questions about my order) things went quite smoothly. They also provided a lot of helpful info for me as someone who was shipping a car for the first time. The price was reasonable & better than several other quotes from different companies, without feeling like I sacrificed on quality/safety or timeliness.

After doing some research I opted to go with Ship a Car Direct. They were great with communication, found a transporter to move my car within a few days and followed up after delivery. Their price was in the middle of the companies I looked at - very reasonable. I was very happy with my experience.

Great communication from the start and ahead of schedule. The key was identifying a good carrier- which they did. Made my life easier.

Had a pleasant experience. Got the car picked up early in the window they gave me. The man was super attentive and courteous. Had to pay an extra $200 for the items I was shipping in my car but I was warned of this, so not a problem. They delivered it within 4 days! I wasn’t there to pick it up so they held the car for me for two days until we arranged a time to meet. Super easy. Car was returned in great shape. Will be recommending ShipACarDirect in the future