Shine BathroomReviews of shinebathroom.com

After long manufacturing delays due to Covid, we finally received our units. So far, I’ve set up one. Set up process was easy and fairly straightforward although I wish there had been some guidance during the calibration process; for example, I’m sure there are many others who have retrofitted their toilet to be dual flush. I had already begun the process when I realized that maybe I should use that flush level as the calibration point instead of a full flush. There online community and resources easily pointed me in the right direction on how to start over again. Once done, the unit has worked fairly well. We’ve already noticed a considerable difference in cleanliness our toilet although we need to dial this and a couple other aspects in further. So far, customer service has been great to deal with.

Great start-up invention! I have only just received my unit, but already it looks to be promising. So far, it's working well. It keeps my toilet clean, which was the desired result. I have not had any issues that required the support team, but was asked to review the product and (upon receiving my review) was replied to by the CEO. I love that the team seems to continue to work on and perfect their product and I look forward to the future updates they come up with.

The product is great and worth every penny. Some install hiccups but they're working hard on solving it and customer service has been stellar. Would recommend 100%; just be aware if you're outside of the US on the import customs brokerage levies.

Purchased 3 units from the initial Kickstarter campaign. Waited for almost a year to get the units and finally received them this past week. Took lots of time to set up due to many bugs in the install process as mentioned in many reviews. Once set up I found out that 1 has a defect, broken hose on sprayer, one is not doing anything on flushing and one hasn’t done much of a job cleaning as my wife had to wipe the bowl from stair water. To make things worse I contacted the customer service group by email through the website 5 days ago and then followed up every day since with NO reply from anyone!! Looks like the product and customer service departments work in a similar fashion, they don’t!! Now I just want my money back and I’ll go back to a good old fashioned scrub brush!!

After long months waiting for this product, it finally here, the setup was a breeze to setup all 3 units; the unit with most use is located in the powder room in the first floor and it is very noticeable the improvement in the bowl, it looks whiter and slowly it has been getting a deep clean with the solution. I got the Shine Unlimited along with the units and I already received my first batch of extra pods. The Shine units are worth it every penny and the long months waiting for it.

Shine Bathroom works great! Customer service is awesome and they continue to make improvements based on customer feedback. Toilet is always clean and fresh. Love it!!

Shine & its Bathroom assistant. Shine is a very new but great company with kind, helpful people. The Bathroom assistant is super. Although shine still is working hard to improve the app and the use of the app it self, the bathroom assistant on its own already is a great device.

So far we are very impressed with this product and the customer support. The product name is spot on as the bowls truly do SHINE. Keep up the great work and product development!