Shelly is listed under Computers & Phones.
Shelly (shelly.com) has 272 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing272 approved reviews, newest moderated first
Warren
The Shelly products themselves are excellent, good value and versatile. I’ve recently had the need to speak to the customer service department who are just as good. Quick to respond, understood my problem and resolved it with little effort. Thank you.
Robert K.
Ostatnio miałem przyjemność skorzystać z pomocy technicznej dwukrotnie i w każdym wypadku pomoc była bez zbędnej zwłoki. Sprawy dotyczyły urządzeń zakupionych ze zwrotów i przypisany do kont innych użytkowników - odblokowanie bezproblemowo. Skorzystałem również z zakupu bezpośrednio ze sklepu i zamówiony towar mimo międzynarodowej dostawy trafił do mnie ekspresem. Wszystkie zakupione sprzęty działają bez zastrzeżeń. Obecnie ma ich 25szt. Docelowo będzie 30szt.
BRUNO
Very satisfied with my Shelly 1 Mini Gen3. The customer support was also great when I needed help regarding some questions I had about authentication. Can only recommend
Fabrizio De R.
Shelly support was fast in case handling and resolution. very impressed
Nikolay M.
The Shelly devices are the right fit for every modern house! The support is excellent and quick to respond.
Bernd K.
Ich gebe zu war ziemlich erbost - 13 Duo GU 10 Lampen gekauft und nach einem Jahr defekt. Habe mich an den Techn. Support gewandt und innerhalb kurzer Zeit (Video gemacht nach Anleitung Werkseinstellung zurück setzen) und bekomme Ersatz. Vielen Dank
Jonathan O.
The best support ever!! We love Shelly Shelly its the best, and jeah whe have more dan 60 Shelly’s en its works al perfect
Jim R.
I have a few Shelly products and I've been impressed with the quality of construction and number of features. I've never had to contact their tech support before, but I was impressed with the speed of the reply as well as getting straight to the problem without asking me a lot of redundant questions. I recently purchased a Shelly PRO Dimmer 2PM. After installation there was a problem with the calibration. I think it was expecting 220v for Europe, but I live in the US with 120v. Their tech support was quick with a solution and I appreciate that they didn't have me run through a lot of silly fixes like resetting and checking my wiring. I took one star off because I feel that this really shouldn't have been a problem in the first place. They should fix their firmware or put the solution in the installation guide.
