ShefShef connects busy families with talented local chefs who cook fresh, homemade meals for small groups of nearby households each week. Think of it as having a shared personal chef—you get the care, quality and freshness of a home-cooked meal with the convenience of takeout, often at a better price. Our vetted local chefs handle all the shopping, prep and cooking, then deliver restaurant-quality meals straight to your door. It's a human-centered alternative to meal kits and traditional delivery that puts the heart back into feeding your family, while supporting local food entrepreneurs in your community.
Shef (shef.com) has 192 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing192 approved reviews, newest moderated first
rajan S.
the weekly meal choices good if i miss cutoff time, the profile meal preferences are NOT honored in automated meals
Response from ShefOct 14, 2025
Thanks for the feedback! We hear you on the automated meal selections not matching preferences when you miss the cutoff. That's definitely something we're working on improving. Please reach out to our support team so we can help make sure your next orders better match what you love!
Lara
I've tried many different meal services. I usually get sick of them after a while. Shef has lasting power for me so far because the price is competitive, the portion sizes are appropriate for my appetite, there is endless variety because I live in an area with many chefs, and the food is actually good. This helps me to relieve so much stress around eating: full time jobs, many young children, and just so little time and bandwidth to spare. I'm outsourcing my meals with Shef right now and it is very worth it. Customer service has been good. There were some hiccups with deliveries in the beginning but they've been ironed out.
Response from ShefOct 14, 2025
Really appreciate you sharing this! So happy Shef is helping take the stress out of mealtime with your busy schedule. The variety from our local chefs definitely makes a difference. Thanks for sticking with us through those early delivery hiccups!
Piyush D.
Intime delivery, good quality and tasty food
Response from ShefOct 14, 2025
Thanks for the kind words! Really happy the food hit the spot and arrived right on time. Enjoy your next order!
bestsides
Downgrading our experience. The MEALS are VERY GOOD - this poor rating is NOT about the Chef's food. I think Shef's Company need new Management. The Admin is horrific and the system shortchanges customers each time a meal (or serving) is missed during delivery. One MUST save every itemized order receipt via screenshots to know exactly what is paid for each meal, each upcharge, and each extra side dish. Our original good review was on the food only - which IS very, very good. I feel bad for the chef's that work for Shefs but distribution has missed two items in four total weeks of ordering. We could live with that if the system wasn't cheating and applying a lower refund than paid for the missing meal. Their CS people have to manually override and fix the wrong credit. And chat drags on a LONG time while they "research". They know the customer is correct but Admin are cheating customers with a refund process that is inaccurate - expecting the customer not to know what they paid. I no longer believe reduced refunds than actual costs to the customer are an accident since it has now happened twice. We just quit the service. Not worth the time or effort.
Response from ShefOct 14, 2025
We're really sorry about these issues with missing items and incorrect refunds. That's completely unacceptable and we understand your frustration. Please contact our support team so we can make this right under our Love it, or it's on us guarantee and address the refund process problems you experienced!
Jorge
We love Shef! It solved a big problem for us. Food is delicious, healthy, doesn't feel heavy on the stomach. The shefs are amazingm you can feel the love in the food, perfectly packaged, delicious, always on time. I don't have time to cook and I used to eat out always, it was unhealthy and very expensive, and the food was not great.
Response from ShefOct 14, 2025
So happy to hear Shef has made such a difference for you! That's exactly what we're here for - quality homemade meals that fit into your life. We'll make sure to pass your kind words along to your chefs!
Maverick
I have been a customer for ~5 years and ordered more than 100 times. Based on that experience: Like I have had a great experience with the Shefs. The dishes are authentic, tasty, and priced reasonably. Don’t Like The way the platform is managed. It’s not customer-centric. Things are changed randomly with no advance notice, example, minimum order quantities that were $25 went up to $45, and now $60 with not so much as a courtesy email informing of the change. I used to be a regular customer but now sporadic. A platform that’s not customer-centric is a turn off.
Response from ShefOct 14, 2025
Thanks for sticking with us for 5 years! We really appreciate the feedback about communication around policy changes. You're right that we should do better at giving advance notice. We're working on improving how we communicate these updates. Please reach out to our support team with any questions!
Rick G.
I havent had many meals that I would reorder.
Response from ShefOct 14, 2025
We appreciate the honest feedback! Finding your favorites can take a few tries since every chef has their own style. Our chefs are always rotating their menus too, so there's constantly something new to explore. We're always looking for feedback, so please reach out!
Steph J.
It's a great way to try different cuisines and It's very convenient for busy couples/families.
Response from ShefOct 14, 2025
We love hearing that Shef is making your busy life easier! There's nothing better than getting to explore new cuisines without the hassle. Enjoy all the delicious variety ahead! What could we have done to make this a 5 star experience?
