Ricardo G.
I like shef
I like shef! Good food enjoy and good price !

Shef connects busy families with talented local chefs who cook fresh, homemade meals for small groups of nearby households each week. Think of it as having a shared personal chef—you get the care, quality and freshness of a home-cooked meal with the convenience of takeout, often at a better price. Our vetted local chefs handle all the shopping, prep and cooking, then deliver restaurant-quality meals straight to your door. It's a human-centered alternative to meal kits and traditional delivery that puts the heart back into feeding your family, while supporting local food entrepreneurs in your community.
Shef (shef.com) has 192 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Ricardo G.
I like shef! Good food enjoy and good price !
Julia F.
The food is good. The portions are good. The price is good. The delivery window is long and limited and often not accurate
james M.
Delivery was on time, food was package for refrigeration. My first meal was delicious.
Response from ShefOct 22, 2026
Glad your first meal hit the spot and everything arrived fresh and on time! Welcome to Shef, hope there are many more tasty deliveries ahead!
Robin
In the last 2 months, every 2-3 weeks, there is a delivery problem-- items missing or whole meals not included; deliveries are hours late. Sometimes a combination of all of the above. It is so rare that an order is correct and on time that my husband has started asking what's missing each week, expecting a problem. And getting in touch with a live rep at Shef now often takes hours. The food is good; the delivery and service are awful. Eventually they will refund the cost of the missing items, but I'd rather get the food I ordered.
Response from ShefOct 21, 2026
So sorry for all these delivery headaches, that’s definitely not the experience we want for you. We’re working on improving this so it doesn’t keep happening. Please reach out to [email protected] so we can make it right.
Jeff-Massachusetts
My name is Jeff Shapiro, Danvers,MA I like your food quality alot-Not your customer service so much that I ve suspended for two weeks to decide if I ll continue or not. You can see on my account, the continuing difficulty just getting my delivery instructions onto my account. Promised but not yet delivered on the commitment to fix it. I really don’t have the inclination to continue emailing you every time. Furthermore, I don’t appreciate the $8.95 charge to me that somehow goes to your chefs??? Im paying you for a meal delivery service, period. So you taut free delivery but charge my $108.00/year??? Jeff
Response from ShefOct 21, 2026
Sorry for the frustration, Jeff. We’re glad you like the food. Someone from our team will reach out to you directly about your delivery instructions and the fees, so you don’t have to keep emailing.
Dionne
Shef is the first food delivery business that meets all my needs - high-quality food, plenty of food options (including vegetarian which is hard to find!), easy preparation, perfect serving sizes, and reasonably priced. Highly recommend. I've used other services, but Shef is the best. It's like having a personal chef/Shef :)
Response from ShefOct 21, 2026
Love this! So happy you're finding options that fit what you need, especially on the vegetarian front. Appreciate you giving Shef a try and sharing your experience!
diane Z.
Food was fresh and everything was delicious
Response from ShefOct 21, 2026
So happy to hear that! Fresh and delicious is exactly what we aim for. Thanks for giving it a try!
Zach K.
High quality and flavorful meals that I look forward to. Thank you Shef!
Response from ShefOct 21, 2026
This means a lot to hear! Our shefs put so much care into every dish, and we're glad you're loving the flavors. Here's to many more meals you'll look forward to!