ShapelyReviews of shapelyco.com

I've had very good dealings with them so far

I paid for items and never received and it’s been 4 wks already. I emailed them no one’s responding. For the 1st time I’m Very disappoint at myself for falling into this Scam.

Never received my order,never got my money back ,they just disappeared

I placed an order for 3 push up bras but accidently deleted the page. I never got a confirmation email about when my order would be shipped. I scoured the website and there is no way to get in contact with anyone. Even their chatbot doesn't respond. There is no email response, there is no phone number to contact anyone. They took my money and didn't even bother to send me anything. Contacting them via email has been a fruitless effort, they don't even make an attempt to respond. I am in the process of reporting them to the Better Business Bureau. This company is an actual SCAM! They don't even have a physical address. Please don't shop with them! THIS COMPANY IS A FRONT AND A SCAM!

My items were absolutely awful. When I asked for a refund I was told no I could exchange. I sent my items to the address provided and then followed up with them. I have gone back on fourth with them and have still not received notifications of my new items being posted or a refund which they should provide as a goodwill gesture for the way I have been treated.

This website is a scam. No deliver is ever received and no one reply at all.

The snatched body suit is way too long, it doesn’t fit in the areas it’s supposed to fit and does not do what it claims on the website. Shapely are refusing a refund even though the items are not fit for purpose, the refund link in their website does not work. They will accept a return for store credit but not for a full refund. An absolute con, DO NOT USE THIS COMPANY

Disappointing experience. The shipping time is very long. I ordered on July 14th and my item didn't arrive until July 24th, by which point the wedding I bought the item for had been and gone and I had to buy the same item elsewhere, luckily that arrived the next day. The returns are not 'easy' as claimed, you have to contact someone through chat or email to set up a return, and it is not free. Their website claims they have 5*s and are 'trusted by thousands'. I'm not sure where these reviews come from because their TrustPilot score is awful. The one positive was the pleasant email I received when I asked where the item was. Unfortunately overall the shipping time is far too long, and the returns process is awful. There are better alternatives.