ShapelyReviews of shapelyco.com

The items took forever to arrive and they are totally useless. The strapless/push up bra....or should I say stick on/non strick pads.....are more than useless. What a joke. They don't stick, definitely don't push up and can in no way be accurately described as a bra.....thank God I didn't pay full price

This company is 100% a scam. They refused to process a return for me giving all sorts of excuses that undermined their own returns policy. I emailed them with screenshots of their online policy that is able to customers and I was met with a barrage of conditions under which returns would be processed. Once again, they expect you to return items with labels the items do not even come with. It seems as though the staff in office have no clue what their policies are, how to support customers or how to actually solve the issue a customer has- they seem to respond with emails that do not answer your question. I am still awaiting g my refund despite emailing three times and showing them proof of posting and photos of the items being delivered. They conveniently have no phone number for customer care. This company needs shutting down.

Same complaints as others here. Wish I could reach someone to exchange or refund. Email seems to be fraudulent. I wish I could get the word out so they could stop advertising and taking money from people. Unfair business practices here. Product quality is sub par. Do not buy.

This company deserves no stars. First the item wasn't delivered directly to me. A neighbor down the street found it in their mail box. Then when I tried the bra on, it was no way a 40D. The cups were so small. After sending multiple emails they replied back "Due to the nature of your order and after careful review of your return request, we regret to inform you that we are unable to accept the return. Our records confirm that we shipped the correct size as per your order." I didnt say the size was incorrect, it does not fit a D cup at all more like a B. When I replied, I received an error message that I was marked as spam and my email could not be delivered. WHAT A WASTE OF MONEY. DO NOT DO BUSINESS WITH THIS FRAUD /SCAM COMPANY!!!!!

Having the same issue with the company that everyone else is saying. I wanted to return, so I emailed them. No response for over a week. I contacted again and got an email saying they can't return because they sent me the correct size. My boobs spill out of the bra in the front, so they must run small. I've emailed them back asking if we can exchange like their website says, so we will see. I honestly don't think they will, and I'm out $40. Not the end of the world, but not a good way to run a business.

I don’t even want to give them 1 star! Immediately after placing my order I realized I placed the wrong size. I immediately emailed them and asked them to cancel or change the size. No response. I received my order and emailed them to see about returning it because I got the wrong size and they told me after reviewing my order I got the correct size. I didn’t say they shipped the wrong size!!! Do not buy from this company because they won’t rectify any problems you have!!!

SCAM. It took so long for my bras to arrive and when they did, they were nothing like what I saw in the ad. And one of them was the wrong color and the wrong size. I’ve been looking for a strapless bra for a long time, and the strapless bra was the one. When I wrote to the support team, it took over a week for them to respond. I sent pics of my receipt and what I received and she responded with that they sent what I ordered. What a scam.

If I could rate a zero I would. This company is definitely a scam. I ordered three bras and they were all of poor quality with visible fraying on the stitching of the garments with flimsy material used. As soon as I noticed I contacted the company for a refund per their 30-Day money back guarantee stating the issue with the garment quality and visible damage that could be seen. After a week they got back to me stating that they could not honor the refund because the size they shipped was the correct size which was not the issue I had raised regarding their garments. When I attempted to send an email back I received a mail undeliverable stating that my email had been marked as spam by the receiver and could no longer be sent to them. So safe to say they truly are a scam.