Petal
Not a happy bunny
I haven't received my order and I have sent loads of emails and not had a reply back I'm not happy and won't be using this company again

We specialise in figure sculpting, ultra comfortable shapewear!
Shapely (shapelyco.com) has 645 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 15 reviews with 2 stars · Clear filters
Petal
I haven't received my order and I have sent loads of emails and not had a reply back I'm not happy and won't be using this company again
I'M S.
The bras run very small. My boobs spill out of the bra, pushes them together in an odd way and gives me weird under arm boobs. I used my eyebrow archer to make a small cut to remove the underwire from the bra. I wear it as a sports bra, so I can salvage some of my money that I wasted on 3 bras.
customer
I bought bras and right after I placed the order I realize I hit the wrong size, I immediately email them and received a email back saying there are pulling my ticket, well I have been back and forth with this company over this issue and then I received the bras and they were the wrong size, when I sent another email I was told only default or damaged items can be exchanged or returned, never have I heard of a company like this to not help a customer
Ninette
Can’t return Took forever to get the bras. And even though the ad said easy returns after 30 Days they say you only have 14 days to return. Bras were ok but didn’t fit I sent 2 emails over a week and got one response that I would get a response in 48 hours. Still no response. I disputed with my credit card.
Response from ShapelyDec 9, 2024
Hi Ninette, Sorry to hear that but we do not have Bras. Kindly check if you were able to purchase them with us.
Underwood M.
The items took forever to arrive and they are totally useless. The strapless/push up bra....or should I say stick on/non strick pads.....are more than useless. What a joke. They don't stick, definitely don't push up and can in no way be accurately described as a bra.....thank God I didn't pay full price
Chloe H.
The item took to long to arrive so I didn’t have it in time to wear with my bridesmaid dress. The customer service was lovely though and kept me updated. The product itself is nice.
Response from ShapelyMay 15, 2024
Hi Chloe, Sorry to hear you were not able to receive it on time. Rest assured we are doing our best to deliver orders as soon as possible.
Kelsie
Nice material but that's about it. I looked more overweight with it on than without it. The do up part where the gusset is digs into you, no support for boobs so you'd have to wear a bra underneath & the straps are very thin...
Response from ShapelyApr 9, 2024
Hi Kelsie, Sorry to hear that you are not happy with our products. Would you mind providing your information or sending us an email so we can better assist you? I look forward to your response.
Consumer
Free shipping and easy returns - no it’s not. You have to pay for returns and in order to return you have to contact customer services and seek details on how to return. With only 14 days for a refund it takes a week to find out how too. This isn’t good service
Response from ShapelyApr 3, 2024
Hi there, Sorry to hear that. Would you mind providing your information or sending us an email again so we can better assist you? I look forward to your response.