ShapelyReviews of shapelyco.com

My items arrived today. I sized down and they’re still giving no support at all, no way I don’t need a bra with them. I have emailed customer services to request a refund. These cost £39.99 for 2 useless support garments.

If I could put -20 stars I would. Poorly made, overpriced, badly sized. I bought two on a 2 for 1 offer due to someone I had followed on Instagram recommending them. Now I doubt her integrity as she was sponsored. You can send them back but they charge shipping and they only do credit note or exchange. Also I bought the recommended size for me and they’re far too big and the material would just not do what they said it did. Avoid at all costs. A disaster!

VERY POOR quality, doesn't hold much in cheap material . Easy returns NOT TRUE...you have to pay the return and get whatever credit in store. All the information you find out when you realise the mistake you have done and want to return the product. I do not want to pay more to get a credit I'm never going to use.

Avoid this company. They use deceptive wording in their advertising and policies. They offer little to no customer service, and are dishonest in their promises. A) ‘easy returns’ as stated on their home page is not accurate. They do not provide return labels, nor do they provide instructions on how to return an item, they simply advise ‘contact us on our live chat or email us’- on their live chat they write ‘typically respond within a few minutes’ when in reality it takes them days. B) They have a section on their website entitled ‘Refunds’. In this section they state the above- returns are easy simply get in touch with us’. When you delve deeper and manage to find specific details they state they do not offer refunds. To entitle their returns section ‘refunds’ is deliberately misleading. Further they do not state there are no refunds available in the section. (Is this not false advertising?) C) They have ‘reviews’ on their website which are 5 stars, yet it is not possible to leave a review on their website. One can therefore conclude this review is not legitimate and is again false advertising. D) Shipping /delivery times- they state your order will be shipped in 7-15 days. They are not transparent in the fact that this actually is 7-15 WORKING days which has been confirmed to me in writing by the company when I (eventually managed to get a response from them about why my order was taking so long to be delivered). In summary, this company deceives customers and offer very poor customer service. 2/8/24: Please note- they have replied to this comment requesting my details, which I immediately responded to but have not heard anything from them so clearly they’re just commenting on these terrible reviews to make it look like they’re interested/care. They don’t actually follow up! I received an address to return my products to (eventually after several emails) and confirmation I would receive a refund- I spent £9 on tracked royal mail delivery as instructed by Shapely. They received my returned items a week ago, I’ve sent two emails chasing them since but haven’t had any communications from them. It’s time to get Trading Standards / small claims court involved. Theft! Law breaking!

So please with the fit ( went a size smaller) and feel comfy all day, even in a hot day. I loved my first 3 so much, I ordered another 3 so as I can wear everyday.

When I realised I made an error on my order, I contact the customer support. They dealt with the issue immediately and confirmed that this had been done. I would definitely recommend to friends as the service I received was excellent.

I bought 2 shapely bodysuits. They fit so beautifully, and certainly increase my confidence in wearing fitted garments. The bodysuits fit snuggly without being suffocating. I am very pleased with this purchase. Definitely worthwhile.

Amazing products I honestly cannot believe how much more confidence I have in my clothes. Also Amazing customer service, Shapely will definitely be my number one for all my support underwear from now on. Thank you so much Shapely Kindest regards Linda